Mobile Community Services

ServiceSource • Lakewood, CO

1d • $23 - $25

About The Position

Mobile Community Services provides free, mobile laundry and shower service for individuals in Denver experiencing extreme poverty and homelessness. We currently have 2 laundry trucks, one shower trailer and two combination shower/laundry trailers in operation; each offers services 5-6 days a week. Applicants should be reliable, compassionate, and have a safety mindset.

Requirements

• Able to provide verification of current auto-insurance and have full use of automobiles during work hours.
• Confidence operating and parking a large truck and trailer in an urban environment.
• Excellent interpersonal dynamics, solid team collaboration and conflict resolution.
• Demonstrated lived and/or work experience with vulnerable populations.
• Ability to tend to distressed and/or demanding clients and employees in an effective manner.
• Ability to function in a positive manner in a demanding work environment, to demonstrate a high degree of flexibility, to respond to priorities and schedules that change frequently.
• Demonstrated experience with crisis-intervention and de-escalation skills.
• Demonstrated ability to work successfully in a team environment.
• Ability to handle confidential and sensitive information without breach.
• Adapt to unexpected situations and shift roles and expectations without prior notice.
• Clear, efficient, transparent communication skills (oral and written).
• Must have a valid driver’s license with the ability to be insured by SSI’s automotive carrier.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of an organization.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Physically able to do laundry and be on your feet for the majority of workday.

Nice To Haves

• Basic plumbing, and auto maintenance experience a plus.
• High school diploma or general education degree (GED); or one to three years’ experience working with vulnerable populations.
• Candidates would need to be mechanically inclined.

Responsibilities

• Thoroughly clean and organize shower & laundry facilities in accordance with training.
• Safely operate a modified 20-foot box truck in the Denver-Metro area, including downtown.
• Safely operate a F350 or 16-passenger van with a 20-foot or 28-foot trailer attached in the Denver-Metro area, including downtown.
• Navigate traffic and parking of all company vehicles in a busy urban environment.
• Perform vehicle inspections, notifying manager or manager of any necessary maintenance or repairs.
• Follow directions as provided by manager.
• Represent Service Source professionally with customers and partner service providers.
• Provide empathic and thoughtful customer service to all clients.
• Use a trauma informed approach when offering support to participants and customers.
• Engage community members about broader SSI services.
• Track all personal laundry, utilizing procedures in place, ensuring nothing gets lost, and belongings are returned to the correct individual.
• Kindly, tactfully, notify shower occupants when they have 5 minutes remaining.
• Purge grey water, fill propane and gasoline to ensure flawless operation of vehicles.
• Train and monitor transitional employees in set-up, operation, cleaning/sanitization, and troubleshooting of the laundry truck and shower trailer.
• Work outdoors in all-weather conditions, year-round.
• Provide all documents and receipts to the manager daily.
• Alert manager to any inventory needs.
• Coordinate with other drivers within Mobile Community Services to ensure all sites are covered.
• Practice excellent interpersonal dynamics, solid team collaboration, and conflict resolution.
• Keep a safety mindset, maintaining a safe workspace clear of hazards.
• Lift up to 10 pounds repeatedly, and 50 pounds occasionally.
• Other duties, as assigned.

Benefits

• Health coverage for you and your family through Medical, Dental, and Vision plans.
• Financial protection with 100% company paid Disability, Life, Accidental Death and Dismemberment insurance.
• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
• To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.
• A generous paid time-off program in which the benefits increase based on your tenure with the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED