mixologist (bartender), Chicago Reserve Roastery

Starbucks•Chicago, IL

50d

About The Position

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. As a place for community, gathering, and dynamic shared experiences, Starbucks Reserve plays an important role in the broader Starbucks portfolio. Starbucks Reserve celebrates craft and a place of belonging in a portfolio of unique flagship locations, Starbucks Reserve Stores and Reserve Kitchens across the US. This position contributes to the success of Starbucks Reserve locations by acting as a global brand ambassador, through beer, wine, and craft cocktail service. Master sculptors of liquid craft, they honor ingredients & process with every pour. Pioneers of beverage innovation, our mixologists meticulously fuse craft cocktails together by thoughtfully spotlighting Reserve coffees. By showcasing their passion for service and commitment to craft, our mixologists bring the Starbucks Reserve Experience to life for our customers through a total service model. The incumbent is responsible for modeling and acting in accordance with Starbucks guiding principles.

Requirements

Experience in the service industry (i.e. restaurant, bar, or hospitality)
Experience working as a bartender
Reading, writing, and oral proficiency in the English language
21+ years of age
Valid WSLCB Class 12 Mandatory Alcohol Server Training Permit (MAST Permit)
Available to work flexible hours, which could include early mornings, evenings, weekends, and holidays

Nice To Haves

Working knowledge of standard drink recipes
Working knowledge of spirits, wine and beer
Understanding of classes of alcohol, different glasses, brand names and garnishments
Working knowledge of bar equipment
Excellent knowledge of in mixing, garnishing and serving drinks
High attention to detail, strong work ethic, ability to multitask and prioritize is essential
Strong ability to create a sophisticated, once in a lifetime immersive experience through storytelling, entertaining, and engaging customers while operating equipment
Additional languages are beneficial.
Knowledge and education in mixology an advantage
Excellent communication skills
Ability to learn quickly
Ability to understand and carry out oral and written instructions and request clarification when needed
Strong interpersonal skills
Ability to work as part of a team and build positive working relationships with team members

Responsibilities

Act with integrity, honesty, and knowledge that promote the culture, values, and mission of Starbucks.
Prepare alcohol and/or non-alcohol beverages for bar customers.
Demonstrate a calm demeanor and thrive in ambiguous situations and during periods of high volume or unusual events.
Deliver exceptional customer service by leading with customer connection and responding to customer needs.
Serve as a mixology expert and share the story of mixology and the Reserve Café to provide exceptional knowledge of food and beverage menu items, including ideal pairings.
Mix ingredients to prepare cocktails according to recipes.
Peel, slice, and pit fruit for garnishing drinks.
Restock and replenish bar inventory and supplies.
Maintain bottles and glasses in an attractive and functional manner to support efficient drink preparation and beverage promotion.
Manage the service of alcohol according to all state and federal laws and regulations, as well as company and brand policies and standards.
Follow health, safety, and sanitation guidelines for all products.
Follow Starbucks operational policies and procedures, including those for cash handling, safety, and security.
Contribute to a positive team environment.
Recognize and reinforce individual and team accomplishments using existing organizational methods.
Maintain regular and consistent attendance and punctuality.

Benefits

medical
dental
vision
basic and supplemental life insurance
other voluntary insurance benefits
short-term and long-term disability
paid parental leave
family expansion reimbursement
paid vacation that accrues starting at .01961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period
sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location)
additional pay if working on one of eight observed holidays
participation in a 401(k)-retirement plan with employer match
a discounted company stock program (S.I.P.)
Starbucks equity program (Bean Stock)
incentivized emergency savings
financial well-being tools
100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan
student loan management resources
access to other educational opportunities
access to backup care and DACA reimbursement