Mitigation Technician

Paul Davis Restoration•Poughkeepsie, NY

6d•$20 - $25

About The Position

Do you want to build career-changing skills while doing interesting work in a supportive environment? Do you want opportunities to advance while earning certifications in a rapidly growing industry? Join the Team at Paul Davis Restoration! Our company's mission is to provide opportunities for great people to deliver best in class results. Grow with us and build your career. We will train you! Mitigation Technician - Restoration The Mitigation Technician is an expert in the property restoration industry, primarily responsible for responding to emergency and urgent property damage at our customers' homes nad businesses. Our team helps the customer recover from a property loss with skill, knowledge, and professionalism while working safely. $20.00 - $25.00 per hour (+ overtime opportunities and on-call bonus) Medical, Dental, Vision & 401(k) benefits Paid Holiday, Vacation & Sick Days Cell Phone Allowance Advancement Opportunities Paid Training and Certification for IICRC WRT, IIRC FRST & NYS Mold Abatement Applicants with relevant experience and IICRC certifications may be able to start immediately as a Senior Mitigation Technician, with higher pay.

Requirements

Excellent customer service skills
Ability to participate in an on-call schedule
Comfort with technology (Smartphone, iPad, computer)
Ability to learn and operate our primary operating systems: RMS, Xactimate, Mitigate, and additional systems, as requested
Ability to document work by taking photos and detailed notes
Ability to answer and communicate with customers over the phone and face to face
Ability to work independently and / or with a team
Ability to work within hazardous environments safely
Ability to operate a company vehicle safely
Maintain a level of confidentiality
High School Diploma or GED
Customer Service experience
1 plus year experience in a craft, trade, or manual labor position, or equivalent schooling
Constantly move about job sites; stairs, walkways, roofs, crawl spaces
Occasionally requires a ladder to complete jobs
Must be able to communicate and converse with customers over the phone and face to face
Frequently will lift up to 60lbs
Ability to safely operate a company vehicle

Nice To Haves

Current IICRC certifications are a plus

Responsibilities

Work safely in residential and commercial properties that have been damaged by fire, water, storm, and/or mold
Assess and document damage within the property
Evaluate and record damage to all items within the property
Demolition of structural damage to properties, utilizing hand and power tools
Perform initial site inspections
Monitor and document site conditions
Deploy restoration equipment according to industry and company guidelines
Complete assigned tasks and take notes in our primary software system (RMS)
Take photos of jobs assigned at start, completion, and throughout the process