Mitigation Technician

Servpro•Maumee, OH

10d•$18 - $25

About The Position

If you’re looking for a great new career opportunity and thrive in an innovative environment where you can be your best while helping others, consider a career at SERVPRO® Team Fosdick. We are the premier fire and water cleanup and restoration company in Northeast Ohio. We have expanded our operations to include 13 franchises in the Cleveland, Akron, Mansfield and Toledo areas. Due to our recent growth, we are seeking customer focused, motivated, and responsible Mitigation Technicians. The Mitigation Technician performs production processes to fulfill the service needs of restoration projects for our various customers from fire and water damage. Technicians provide our customers with quality, consistent, and efficient work, representing the best in the cleanup and restoration industry. Job Description: Respond to service calls as needed from both residential and commercial customers. Perform services as assigned, following SERVPRO production guidelines. Communicate with the crew chief to make sure all customer needs are met. Support crew chief and other production personnel, as needed. Clean and maintain vehicles, equipment, and warehouse. Competes documentation as needed.

Requirements

High school diploma/GED
Dedicated to world class customer service
Effective oral communication
Ability to work on a rotating on-call schedule for after hours and weekends
Must have clean driving record
Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
Ability to wear personal protective equipment (PPE) where applicable
Walking and standing for long periods of time, driving, sitting, climbing
Ability to climb ladders and work at ceiling heights
Repetitive pushing/pulling/lifting/carrying objects

Nice To Haves

Experience in cleaning/restoration preferred
IICRC certifications preferred

Responsibilities

Inventory and load the work vehicle with equipment, products, and supplies needed for each project
Maintain a clean and organized vehicle and equipment
Prepare rooms/areas for work activities
Set up staging area and equipment for each project
Leave job site with a clean and orderly appearance
Perform production processes following SERVPRO ® production guidelines per work order per crew chief directions
Ensure clear two-way communication with crew chief and other technicians (especially regarding customer needs and concerns)
Perform end-of-day/end-of-job cleanup and breakdown to leave job site with a clean and orderly appearance
Understand and follow safety and risk management guidelines on the job site, in the office, and while traveling