Mitigation Manager

Restoration Network•Maple Grove, MN

1d•$65,000 - $85,000

About The Position

This role is the perfect fit for someone who wants to work with a dynamic team of powerhouses and support some pretty successful business people. You understand that not everything is exciting all the time… sometimes we just need to put our heads down and do the work, so our customers can get the highest value out of everything we create. Picture this: Every single day, you come to work in a place that appreciates the work that you do. And trusts that you can do it. Where you can truly care about the humans on the other end of the email or phone call, and your team members acknowledge how much of yourself you put into your job, even though you make it look effortless and flawless. Where you’re celebrated for your magical talents of creating excellence out of the ordinary and driving massive action + results. You’ll know this job is for you if: There’s no greater feeling of accomplishment for you than knowing you’ve solved an issue for someone or done something of value. You’re really good at creating and following a project plan, and trying to make that plan even better next time. You daydream about finding ways to get better results for your customers. You know that it isn’t all glamorous, and the behind-the-scenes work is just as important as the customer-facing stuff to make sure we’re keeping projects on track. If That Sounds Like You, You Are In The Right Place! You’re fired up about our mission: Creating the standard in property restoration by restoring more than just homes. You need to nail down the details: You don’t need to race through work and get things done subpar (that’s the exact opposite mindset we need). I need you to have an eye for the bigger picture + how things fit together and be able to nail the details that match and get them done efficiently. You are meticulous in your work. We’re looking for someone who understands the difference between efficiency and productivity. You share our company values. All of which can be found here. We encourage you to apply if you share those values. In short, your job is to help us in any way you can drive our mission forward + continue to improve the experience and results for clients. And to have fun at work, lots of fun (who wants a job that isn’t fun?!? But what we don’t expect is perfection for you to qualify for this job. Tools are teachable, but we do expect you to have a solid understanding of the restoration industry and a keen interest in restoring homes. We expect intelligence, energy, organization, resourcefulness, and a get-it-done attitude.

Requirements

Minimum 3 years of Water / Fire Damage experience
Knowledge of MICA and IICRC Standards
Experience in running multiple projects at the same time
Comfortable operating autonomously
Be an independent, self-starter who executes tasks on time and with a high level of attention to detail
Have the self-awareness to speak up if you need support
Aim to solve problems or find answers yourself before asking for help

Nice To Haves

Experience with DASH and DocuSketch preferred

Responsibilities

First responding to new losses
Proactive communication with customers.
Completing projects on time
Maintaining set profit margins
Learn all of our programs, lessons, strategies, policies, and decision-making processes so you can give expert feedback and support