Mitigation Coordinator

Planet Home Lending•Irving, TX

10h•Onsite

About The Position

The Mitigation Coordinator follows established guidelines to manage a portfolio of defaulted loans and mitigates losses by negotiating with our borrowers, investors, and realtors to develop and implement appropriate solutions to avoid foreclosure. Determine strategies for resolution on severely delinquent loans. Utilize property evaluation skills to make recommendations to management for negotiated pay-offs, and charge-offs. Resolves title issues on properties listed for sale and deeds for lieu of foreclosure.

Requirements

High school diploma or equivalent required
Minimum 3 years of mitigation, collections and/or default servicing experience
Strong negotiation skills
Working knowledge of mortgage documents, real estate settlements, and foreclosure timelines/requirements
Excellent verbal and written communication skills
Demonstrates strong customer service skills
Ability to work well in a fast-paced environment
Demonstrated effective listening skills
Detail oriented with strong organization skills
Ability to work well on a team and focus on results
Experience working with Microsoft Windows applications

Nice To Haves

Ability to speak and read Spanish fluently is a plus
Experience with MSP servicing system a plus

Responsibilities

Contacts mortgagors and others as appropriate to negotiate and arrange resolution of defaulted loans.
Utilizes creativity in determining and recommending alternative collection or loss mitigation methods such as modifications, short sales, deeds in lieu of foreclosure, reinstatements, in the most cost effective manner.
Analyzes mortgagors for approval of HAMP or traditional modification.
Reports modification results to investors or federal agencies as required.
Implements approved alternative collections or loss mitigation methods.
Orders and evaluates property opinions (BPO, REO Appraisals), and assigns a reconciled value to determine feasibility of a short-sale, or charge-off.
Maintains required records for modifications, short-sales, deeds in lieu of foreclosure, and reinstatements.
Completes assignment of loans and determines if there is an alternative to foreclosure.
Preserves and secures vacant properties in a pre-REO status.
Maintains knowledge of foreclosure, modification, and collection laws and regulations of each state for the portfolio assigned.
Performs other duties as assigned.