Minibar Attendant

The Elser Hotel & Residences • Miami, FL

8d • Onsite

About The Position

The Minibar Attendant is responsible for maintaining and replenishing guest room minibars to ensure a seamless and enjoyable experience. This role includes restocking items, checking expiration dates, recording usage, and reporting any discrepancies. The Minibar Attendant provides attentive and discreet service, responds to guest requests, and ensures all minibar stations are clean, organized, and fully stocked. Attention to detail, efficiency, and a guest-focused attitude are essential for maintaining high standards of service.

Requirements

• High school diploma or equivalent preferred.
• Previous hospitality or inventory experience is a plus.
• Strong attention to detail and ability to work independently.
• Basic math and record-keeping skills.
• Ability to lift and carry up to 25 lbs and stand/walk for extended periods.
• Flexible schedule, including weekends and holidays.

Responsibilities

• Restock mini bar items in guest rooms daily or as needed.
• Record consumption accurately and ensure proper charges are posted to guest accounts.
• Maintain inventory levels and report shortages, expired items, or discrepancies.
• Clean and organize mini bar areas and carts in compliance with health and safety standards.
• Verify expiration dates and product freshness regularly.
• Report maintenance issues or damages found in mini bars or guest rooms.
• Communicate effectively with front desk, housekeeping, and accounting departments.
• Ensure all interactions with guests are professional, courteous, and in line with service standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED