Mind & Memory Director

Benchmark Senior Living•Boston, MA

1d•Onsite

About The Position

Chestnut Park at Cleveland Circle is seeking a Mind and Memory Director to join the Benchmark Senior Living team. This role involves putting passion to work within a supportive environment that fosters a sense of belonging and empowers associates through open and reliable teamwork. The company prides itself on a diverse and skilled workforce committed to providing caring and dedicated service, offering professional and personal training programs for career advancement. The Mind & Memory Director is responsible for all aspects of the Memory Care environment, including the recruitment, training, scheduling, support, and management of program and care associates. Key responsibilities include developing, coordinating, and implementing all care and services for residents with cognitive impairment, as well as driving innovation to enhance the memory care experience for residents, families, and associates. The ultimate goal of the program is to create an environment that supports each resident’s highest level of physical, social, and psychological well-being.

Requirements

BA/BS degree in a health science related field or equivalent work experience
Advanced knowledge about the dementia disease process, associated functional changes, and disease progression
Able to identify and implement adaptive strategies to support an individual's abilities
Minimum of 3 years memory care experience
Complete Benchmark University Faculty Training to facilitate Compass and Dementia Live within the first year of hire date
Complete Dementia care certification CDP (Certified Dementia Practitioner), Alzheimer’s Association Habilitation Training or equivalent within the first six months of hire
Strong supervisory, leadership and management skills
Strong mentoring and coaching skills; ability to inspire and develop others
Ability to be self-directed, flexible, and work in an environment that promotes teamwork and collaboration
Excellent communication skills, both verbal and written, and the ability to relate in a positive and professional way to a diverse resident and associate population
Ambitious, approachable and hands-on manager with a can-do attitude

Responsibilities

Provide supervision, coaching, recognition, engagement and performance evaluations on all Harbor Resident Care Associates
Maintain an engaging, homelike environment which presents residents with many opportunities to touch, collect or enjoy interesting items along the way
Support and monitor the day-to-day delivery of quality resident services resulting in high resident, family and associate satisfaction
Schedule all staff for 24/7 delivery of services with the Memory Care Program while monitoring available labor hours to budget
Operate the Memory Impaired Program including recruiting, hiring, on-boarding, training, coaching, and developing all of the resident care staff to ensure the highest caliber staff is consistently in place
Ensure successful outcomes with customer, family and associate relations; quality assurance; regulatory compliance and financial management
Partner with the Resident Care Director (RN) to ensure services driven by the resident service plan are provided and changes are communicated
Support the residents’ family, friends and significant others as ongoing caregivers and members of the care giving team
Communicate frequently with family members
Understand and manage the department’s budget
Attend and actively participate in local Alzheimer’s Association Chapters or local partnerships
Conduct tours of Harbor as needed for prospective residents and families