Lead Aide - Mind & Memory

Benchmark Senior Living•Mansfield, MA

About The Position

The Village at Willow Crossings is hiring a Full Time Lead CNA/HHA to join our team. We are looking for a Lead Aide to join our team! As part of the Benchmark resident care team, you will be responsible for providing the highest degree of quality care and services to a consistent group of residents and their families as well as leading the assigned tasks of the other aides on your shift.

Requirements

Must have current certification as a nursing assistant or have successfully completed the certified home health aide or homemaker/personal care homemaker training program
CPR Certificate and First Aid as required by state regulations (if no regulation exists then per Benchmark policy within six months of hire date)
High School education preferred and may be required by state regulations
Flexible Schedule- willing to work on weekends and holidays.

Responsibilities

Reports shift updates in communication log ensuring reporting of all incidents to the nurse, all incidents and accidents appropriately and all unsafe and hazardous conditions/equipment immediately
Checks ADL books for signatures and completion of care
Acts as lead in an emergency (e.g., elopement, fire, disaster, etc.)
Participates in conducting environmental safety rounds as assigned
Responds to resident/family requests in a timely manner
Meets customer service standards in a friendly, helpful, courteous manner with resident and family satisfaction serving as the first priority
Reviews staffing and schedules to ensures appropriate staffing coverage on shift per the variable staffing model and contacts alternative associates as needed to fill staffing vacancy
Participates in weekly resident tracking meetings as available
Reports all resident care changes or increased needs to supervisor