Memory Care Director

Franklin Companies•Johns Creek, GA

About The Position

The Franklin Johns Creek is a beautiful retirement community offering assisted living and memory care services in Johns Creek. As the new operator of this wonderful community, Franklin prides itself on a People First Culture and a focus on serving our residents with excellence. For over 10 years, Franklin has developed and operated senior housing communities in Texas. The recent acquisition in Johns Creek is part of our growth plan for 2026 and beyond. We specialize in operating Independent Living, Assisted Living, and Memory Care communities, because we love serving senior adults and if you are looking to join a team of dedicated professionals, who want to be proud of their company, make a difference in the lives they serve, and enjoy an environment where employees are valued and appreciated, we want to talk with you. We are looking for an experienced community leader who wants to make a difference to serve as our next Memory Care Director. GENERAL DESCRIPTION: Reports to the Executive Director or their delegate. Supervise delivery of resident care provided by licensed and non-licensed nursing personnel while maintaining, or exceeding, company standards. Provides direct supervision of resident care staff including includes monitoring job performance, conducting employee performance evaluations, coaching and counseling employees and providing training and education.

Requirements

Able to read, write, speak and understand the English language.
Able to communicate effectively with all levels of management, employees, residents, family members, and outside contacts
Able to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, etc.
Able to manage revenue and expense budget Become certified or maintain basic CPR/first aid training
Knowledge of current Federal and State laws pertaining to assisted living and/or memory care communities, receive and/or maintain CALM certification and six hours of annual continuing education regarding dementia care.
Able to make independent decisions Must possess a passion to work with and around senior citizens
Must be at least 21 years of age
A bachelor’s degree in psychology, gerontology, nursing or a related field; or Proof of graduation from an accredited high school or certification or equivalency of graduation and at least two years of experience working with person with dementia.
Ideal candidate will be a LVN or LPN and have one or more years' experience in a similar role within a memory care unit.
Strong leadership skills and experience in supervising and management
One to two years related experience and/or training or equivalent combination of education and experience
Experience using Microsoft Office and Outlook software. Basic typing skills required
The following physical demands are representative of those that must be met to successfully perform the essential functions of this position:
Stand and/or walk up to six (6) hours a day and sit up to two (2) hours a day
Occasionally support up to 35 pounds
Occasionally kneel, bend and reach
Vision abilities include close vision, depth perception and ability to adjust focus
Subject to infectious diseases, substances, odors, etc. throughout the workday

Nice To Haves

Bi-lingual a plus

Responsibilities

Provide implementation and oversight at the direction of the Executive Director, Administrator or their delegate as per state regulations.
Implements and monitors new hire orientation, annual in-service education, and all other responsibilities as it relates GA state requirements.
Implementation and oversight of the companies Refreshing Waters program.
Ensures delivery of nursing services to residents according to professionally recognized nursing practices.
Monitors nursing care for compliance with federal, state, and local regulations and company care performance standards.
Completes schedules for proper coverage to meet resident needs and according to budget guidelines
Assigns weekly blood pressure and weights to rotating shifts
Monitors staff in administration of medication, to include frequent audits of medication sheets
Assists the Medication Technicians in medication management, including administration of medications to residents, ordering medication from pharmacy and maintaining records as dictated in policies and procedures manual
Ensures that medications are properly stored, medication carts / cupboards are cleaned and medication room is organized according to standards
Observes residents health status.
Takes actions to address concerns within scope of practice and reports all significant changes, reactions to medications and treatment or significant incidents to nurse and/or attending physician immediately
Ensures that all required documentation, including service plans and nursing assessments is completed
Performs ongoing assessments of resident physical and psycho-social needs and coordinates with nurse to assure quality proactive care
Communicates to families regarding resident’s personal needs and achievements.
Reminds families or need for scheduled physician, dental, or eye care appointments
Assists in organizing and developing service plan reviews as required, with appropriate resident care team members and resident families
Explains procedures and treatments to residents to gain cooperation and understanding
Observes residents, records significant reactions, and notifies resident director, physician, and pharmacist of resident’s condition and reaction to drugs, treatments, and significant incidents
Responds promptly to all emergency calls from residents, including residents residing in independent section of residence
Performs daily and monthly safety and infection control checks of the home and grounds, assisting the resident director for resident health and safety purposes
Coordinates monthly staff schedules, arranges replacement staffing when necessary and maintains clear records of all changes, requests and irregularities
Ensures that in-house ancillary medical services such as podiatrist, doctor visits, psych visits, labs, x-ray, ambulance, etc. are scheduled and followed through.
Participates in the maintenance of resident records including review of documentation performed by resident assistants, monthly MAR reviews, setting up new resident and thinning records appropriately
Participates in department quality improvement activities, to include completion of quality assurance surveys as assigned by residence director
Shares on-call duties as required Participates in community functions including family socials and open houses Communicates with community professionals Ensure appropriate handling of on-the-job injuries as reported by employees
Attends required community meetings and completes required reports in a neat and timely manner.
Encourages teamwork and promotes company philosophy Attends required community meetings Is prompt and able to perform the required duties of the position on a regular, predictable basis
Becomes familiar and understands the steps for fire evacuation
All employees are responsible for maintaining a safe and secure environment for all community residents