Manager Milieu

Twelve Oaks Recovery

About The Position

Are you prepared for the impact you can make in your healthcare career at a well-respected treatment center in Navarre, Florida? If so, you may enjoy working at Twelve Oaks Recovery Center, an addiction and co-occurring mental health treatment facility that provides a full continuum of care for adults. Our skilled professionals are focused on sharing their knowledge and expertise to help you get acclimated to your new role. Along with detailed training and continual support, our staff will give you the autonomy you need to achieve your career goals. You will love working to make a difference in the lives of our patients as you collaborate with other professionals and a supportive management team. Twelve Oaks is looking to hire a Full-Time Milieu Manager. The facility Milieu Manager is responsible for the oversight and direction of the Milieu and all milieu direct care staff. The ideal candidate must hold a Bachelors degree in the Human Service field and have prior supervisory experience.

Requirements

Bachelor's degree in human service field from an accredited college or university required.
Five or more years’ experience in a behavioral health environment required.
Previous supervisory experience required.
CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
First aid may be required based on state or facility.
This position requires a Level 2 Background Screening through the Florida Care Provider Background Screening Clearinghouse. In accordance with Florida law, employers must provide applicants with direct access to information about the state's background screening requirements.
Applicants are encouraged to review these requirements before applying.

Responsibilities

Manage day-to-day operations of the units to ensure clinical aspect meet all regulatory requirements for the residents.
Responsible for safe and effective day-to-day management of the milieu through adequate staff coverage, training and developing sound policies, procedures and protocols.
Plan and develop unit schedules and provide a safe and positive environment on the units. Responsible for staff - ratio compliance.
Provide training and orientation for new staff.
Provide direct feedback, coaching, mentoring and training. Identifies staff development, training, and compliance issues with required training.
Recruit, interview, select, hire and promote employees for the milieu staff.
Provide direction to the Milieu Coordinator regarding scheduling of staff as required by regulation and safety need.
Oversee or facilitate the individual and admission discharge processes.
Manage the maintenance of records. Reviews content, accuracy and timeliness of paperwork required by milieu staff. Ensure 100% compliance of individual records.
Responsible to maintain timekeeping for staff, evaluation of staff and corrective action as required.
Provide direction and assistance in supervising residents in crisis intervention, emergency and conflict situation, which may include physical management and/or de-escalation. Debrief with staff and residents after such intervention.
As a team leader, must be able to assist with patients and cover unit/group home as necessary to maintain ratio.
Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
Perform other functions and tasks as assigned.