Milady Inside Account Manager - Southeast US Territory

Cengage Group

4d•$24 - $28

About The Position

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage Work helps learners gain the skills they need to succeed in today’s job market. Through flexible, affordable online courses and career-focused training programs, Cengage Work supports individuals, institutions and employers in preparing for high-demand fields like allied health, cybersecurity, manufacturing, skilled trades and beauty education. With partnerships across thousands of institutions and a leading position in career and technical education, the business expands access to non-degree credentials and delivers practical, job-ready outcomes for learners at every stage of their career journey. To date, Cengage Work has helped millions of learners gain employable skills, complete required trainings and pursue new career paths. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/

Requirements

3+ years of experience in consultative or solution sales, with a proven record of driving new business acquisition and exceeding revenue goals.
Strong prospecting and negotiation skills, with the ability to challenge customer assumptions and reframe their needs to drive action.
Excellent communication and presentation skills with C-level and program decision-makers.
Proficiency with digital learning platforms and CRM systems (Salesforce preferred).
Highly organized, self-motivated, and adaptable in a fast-paced sales environment.
Proficiency in Microsoft Office (Excel, Outlook).
Some college coursework completed.
Ability to travel up to 20% for key customer meetings, events, or trade shows.

Nice To Haves

Associate’s degree or higher.
Experience in the Beauty & Wellness or Postsecondary Education industries.
Familiarity with education funding cycles and digital learning trends.

Responsibilities

Identify, prospect, and convert new schools from competitors through insight-driven conversations that inspire change and position Milady as the preferred partner.
Develop and implement a territory strategy focused on new logo acquisition and digital platform expansion.
Leverage data and market insights to tailor solutions aligned with customer goals and student outcomes.
Collaborate cross-functionally with marketing and implementation teams to design customer engagement strategies that drive adoption and retention.
Consistently achieve and exceed territory revenue and growth targets.
Serve as a trusted advisor by deeply understanding customer business objectives, student outcomes, and operational challenges.
Guide customers through digital onboarding, adoption, and expansion to ensure measurable success.
Proactively identify at-risk accounts and implement retention and renewal strategies.
Partner with the Implementation & Training team to ensure seamless transitions and maximize digital engagement.
Maintain disciplined pipeline management, opportunity tracking, and forecasting accuracy within Salesforce.
Provide regular insights on pipeline health, conversion metrics, and competitive intelligence.
Represent Milady at industry events, trade shows, and virtual engagements to generate leads and strengthen relationships.