Middle Office Services Analyst Sr

PNC•Pittsburgh, PA

1d•Hybrid

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Middle Office Services Analyst Sr within PNC's Account Services Team, you will be based in Pittsburgh, PA. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Under limited guidance, completes a variety of moderately complex client transactions, reviews documentation for completeness and accuracy, and interprets information for correct coding and adherence to established policies and procedures. Handles various requests from clients or market partners, performing actions to successfully complete the requests. Provides special focus on complex accounts and relationships. Ensures activities are completed in compliance with line of business standards as well as internal policies and procedures. Serves as an additional resource in providing direction and leadership to other members of the team. May contact clients to obtain required information, respond to questions and resolve problems. May coordinate with internal partners to resolve inquiries and issues. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Requirements

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties.
Typically requires 4+ years of related business or functional experience.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

Corporate Accounting
Credit Risk Analysis
Decision Making
Financial Management
Financial Operations
Results-Oriented
Revenue Recognition

Responsibilities

Completes a variety of moderately complex client transactions
Reviews documentation for completeness and accuracy
Interprets information for correct coding and adherence to established policies and procedures
Handles various requests from clients or market partners, performing actions to successfully complete the requests
Provides special focus on complex accounts and relationships
Ensures activities are completed in compliance with line of business standards as well as internal policies and procedures
Serves as an additional resource in providing direction and leadership to other members of the team
May contact clients to obtain required information, respond to questions and resolve problems
May coordinate with internal partners to resolve inquiries and issues

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future.
Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.

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