Microsoft 365 Applications Engineer

Bristol Myers Squibb • Princeton, NJ

2d

About The Position

We are seeking a Microsoft 365 Applications Engineer to oversee the Office applications suite, including Word, Excel, PowerPoint, and Outlook. This role tracks Microsoft roadmap changes, tests and validates new features with service owners, and communicates updates to users. The goal is to provide a seamless, secure, and consistent experience across desktop, web, and mobile platforms.

Requirements

• Minimum 5 years of experience supporting Microsoft Applications in an enterprise environment.
• Strong understanding of Microsoft 365 update channels, servicing models, and roadmap processes .
• Experience coordinating with service owners and support teams to test and validate updates.
• Excellent communication and documentation skills; ability to translate technical changes into clear business language.
• Experience developing or supporting end-user readiness and training materials.
• Strong attention to detail and organizational skills.
• Excellent collaboration and stakeholder engagement abilities.
• Clear, concise communication — capable of summarizing complex technical updates for business audiences.
• Proactive mindset with an ability to anticipate impact and plan communications ahead of releases.

Nice To Haves

• Microsoft 365 Certified: Modern Desktop Administrator Associate or equivalent.
• Experience managing or supporting Microsoft 365 Apps for Enterprise deployments (via Intune, SCCM, or MEM).
• Familiarity with Microsoft Message Center, Roadmap, and Release Health portals.
• Knowledge of application packaging, deployment, and rollback strategies.
• Understanding of ITIL processes and enterprise change management.

Responsibilities

• Serve as the primary owner for Microsoft 365 client applications (Word, Excel, PowerPoint, Outlook, OneNote, Access, and Visio).
• Track and evaluate Microsoft roadmap items related to Office client updates and feature releases.
• Coordinate testing, validation, and pilot activities with service owners and technical teams.
• Partner with Change Management and IT Communications to prepare end-user announcements and training materials.
• Develop and maintain a readiness calendar of upcoming Microsoft releases impacting client applications.
• Collaborate with Microsoft, Enterprise IT, and support teams to resolve client issues and align with best practices.
• Provide leadership and oversight for version management , update channels, and release cadence (e.g., Current Channel, Monthly Enterprise Channel).
• Identify and communicate risks or compatibility issues associated with client updates.
• Support enterprise adoption of new features through awareness campaigns and user engagement.
• Maintain documentation of testing results, release readiness, and key communications.

Benefits

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays Based on eligibility, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day. All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.
• The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees