Microsoft 365 Applications Engineer

Bristol Myers Squibb • Princeton, NJ

38d

About The Position

We are seeking a Microsoft 365 Applications Engineer to oversee the Office applications suite, including Word, Excel, PowerPoint, and Outlook. This role tracks Microsoft roadmap changes, tests and validates new features with service owners, and communicates updates to users. The goal is to provide a seamless, secure, and consistent experience across desktop, web, and mobile platforms.

Requirements

• Minimum 5 years of experience supporting Microsoft Applications in an enterprise environment.
• Strong understanding of Microsoft 365 update channels, servicing models, and roadmap processes.
• Experience coordinating with service owners and support teams to test and validate updates.
• Excellent communication and documentation skills; ability to translate technical changes into clear business language.
• Experience developing or supporting end-user readiness and training materials.

Nice To Haves

• Microsoft 365 Certified: Modern Desktop Administrator Associate or equivalent.
• Experience managing or supporting Microsoft 365 Apps for Enterprise deployments (via Intune, SCCM, or MEM).
• Familiarity with Microsoft Message Center, Roadmap, and Release Health portals.
• Knowledge of application packaging, deployment, and rollback strategies.
• Understanding of ITIL processes and enterprise change management.

Responsibilities

• Serve as the primary owner for Microsoft 365 client applications (Word, Excel, PowerPoint, Outlook, OneNote, Access, and Visio).
• Track and evaluate Microsoft roadmap items related to Office client updates and feature releases.
• Coordinate testing, validation, and pilot activities with service owners and technical teams.
• Partner with Change Management and IT Communications to prepare end-user announcements and training materials.
• Develop and maintain a readiness calendar of upcoming Microsoft releases impacting client applications.
• Collaborate with Microsoft, Enterprise IT, and support teams to resolve client issues and align with best practices.
• Provide leadership and oversight for version management, update channels, and release cadence (e.g., Current Channel, Monthly Enterprise Channel).
• Identify and communicate risks or compatibility issues associated with client updates.
• Support enterprise adoption of new features through awareness campaigns and user engagement.
• Maintain documentation of testing results, release readiness, and key communications.

Benefits

• Medical, pharmacy, dental and vision care.
• Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP).
• Financial well-being resources and a 401(K).
• Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support.
• Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year's holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility.
• Parental, caregiver, bereavement, and military leave.
• Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources.
• Other perks like tuition reimbursement and a recognition program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Chemical Manufacturing
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees