Microbial Remediation Supervisor

Servpro•Jonesboro, AR

4d•$17

About The Position

SERVPRO of Jonesboro is looking for a dedicated, driven individual to lead by example in our microbial remediation department. If you have experience with mold remediation, water damage restoration, or environmental cleanup — and you're ready to step into a leadership role — this opportunity is for you. Experience is preferred but not required. This is a hands-on supervisory role with a clear path to departmental leadership within 2–3 years. You'll manage microbial remediation projects in the field, lead a team, and work directly with customers — all while receiving mentoring to eventually oversee the department. We’re seeking a proactive problem-solver with high standards, strong work ethic, and a passion for safety, training, and customer service. Picture yourself here fulfilling your potential. At SERVPRO ® , you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO ® career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Requirements

Preferred minimum 2 years of experience in mold remediation, restoration, or related environmental services
IICRC AMRT or equivalent certification (or willingness to obtain within 3-6 months)
Strong leadership potential with proven ability to lead teams and solve problems in the field
Ability to lift 50+ lbs, wear PPE, and work in confined spaces or high-humidity environments
Clean driving record and valid driver’s license required
Excellent communication, documentation, and time management skills

Responsibilities

Lead and perform microbial remediation services, including mold cleanup, containment setup, demolition, and sanitization
Supervise and train field technicians on proper remediation techniques, safety standards, and SERVPRO procedures
Communicate with customers, adjusters, and internal teams to ensure timely project completion and customer satisfaction
Maintain accurate job documentation and ensure compliance with IICRC and industry standards
Manage jobsite safety and inventory of remediation supplies and PPE
Assist in estimating jobs and developing scopes of work
Participate in leadership development and department planning for long-term growth