Mgr, Workforce Optimization

CVS Health

11d

About The Position

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary The Workforce Optimization Manager is responsible for aligning the team’s strategy by supporting organizational restructuring and managing the life cycle of workforce optimization activities. This role consults with leaders across all levels to support the design of future state organization structures and ensures compliance with employment laws while mitigating risk to the Company.

Requirements

• Bachelor’s degree or equivalent experience.
• 5+ years of related HR experience, preferably with experience as a HR Business Partner or equivalent.
• Strong knowledge of full cycle workforce optimization activities including, supporting organizational restructuring and employment law.
• Familiarity with WARN, OWBPA, EEO Title VII, ERISA, and Section 409A of the Internal Revenue Code.
• Proven ability to manage multiple projects independently in a fast-paced, agile environment with a strong attention to detail.
• Ability to partner with technology teams for system enhancements.
• Excellent consulting, influencing, strategic thinking, and project management skills.
• Effective communication, interpersonal, and problem-solving skills.
• Strong analytical, data analysis, and reporting skills.
• Ability to travel up to 10%

Nice To Haves

• Experience in serving as a key advisor and consultant to business leaders to support full-scope HR initiatives.
• Ability to communicate effectively across all organizational levels, including executive leadership.
• Skilled in tailoring messages to diverse audiences and presenting complex information in a clear, concise, and actionable manner.
• Experience in writing and executing comprehensive regression test scripts to ensure system integrity and functionality.
• Strategic thinking and problem-solving.
• High level of organization and time management.
• Ability to adapt to changing business needs.
• Strong decision-making and risk assessment capabilities.
• Results-driven mindset with a sense of urgency.
• Leverages technology and data to drive informed decision-making and to identify root cause analysis
• Advanced proficiency in Microsoft Excel, including complex formulas, pivot tables, data analysis, and reporting.
• Ability to research and analyze complex problems with potential downstream impacts.
• Skilled in troubleshooting issues, identifying root causes, and implementing effective corrective actions.
• Demonstrates sound judgment in resolving challenges that affect multiple processes or systems.

Responsibilities

• Lead workforce optimization projects ranging from single-department initiatives to large-scale enterprise initiatives.
• Consult with leaders to understand strategic objectives and organizational impact.
• Influence key talent decisions based on identified skills and requirements needed in the future organizational structure.
• Ensure quality and accuracy of severance packages in accordance with severance plan eligibility and federal/state legal requirements.
• Analyze data and conduct reporting to support workforce optimization activities.
• Coaches leaders for notification conversations, including how to effectively craft clear and respectful messages for impacted colleagues and communicate the business decision to the retained colleagues.
• Partner with key stakeholders such as HR, Legal, Colleague Relations, and Payroll.
• Ensure compliance with state/federal laws (WARN, OWBPA, EEO Title VII, ERISA, Section 409A of the Internal Revenue Code, etc.) and company policies.
• Maintain fairness and transparency throughout the process that embodies the company’s reputation and internal trust among retained colleagues.
• Drive process improvements and system enhancements, provides requirements, builds test scripts, and executes full regression testing in support of severance administration technology.
• Represent the HR brand positively and professionally.

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees