Senior Business Partner, Workforce and Capacity Optimization

Takeda • Lexington, IL

12d • $137,000 - $215,270 • Hybrid

About The Position

About BioLife Plasma Services BioLife Plasma Services, a subsidiary of Takeda Pharmaceutical Company Ltd., is an industry leader in the collection of high-quality plasma that is processed into life-saving plasma-based therapies. Some diseases can only be treated with medicines made with plasma. Since plasma can’t be made synthetically, many people rely on plasma donors to live healthier, happier lives. BioLife operates 240+ state-of-the-art plasma donation centers across the United States. Our employees are committed to improving the quality of life for patients and ensuring that the donation process is safe, easy, and rewarding for donors who want to make a difference. When you work at BioLife, you’ll feel good knowing what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we’ll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. This position is currently classified as Hybrid in accordance with Takeda’s Hybrid and Remote Work policy. Please note that the successful incumbent must reside in either Chicagoland or Boston, MA. OBJECTIVES/PURPOSE Enable scalable workforce optimization frameworks by improving scheduling workflows and capacity planning across BioLife Plasma Centers. Foster collaboration across HR, operations, DD&T, forecasting, and leadership teams to enhance workforce efficiencies and address organizational priorities. Integrate workforce strategies seamlessly into BioLife Plasma Center operations to align with organizational objectives. Champion innovative solutions to maximize resource utilization and resolve operational challenges.

Requirements

• 8+ years of expertise in workforce management, scheduling strategies, and capacity planning leadership in healthcare or operational environments.
• Skilled in designing scalable workforce solutions aligned with complex matrixed operational priorities.
• Exceptional analytical skills to showcase workforce trends and align strategies with organizational goals.
• Independently design governance models for workforce optimization with minimal oversight.
• Authority in crafting business requirements for dashboards and developing actionable insights.
• Drive operational change management efforts and workflow enhancements autonomously.
• Provide guidance and training across BioLife Plasma Centers to advance workforce systems and capacity solutions.
• Perform as a trusted advisor to cross-functional teams, delivering operational improvements and aligning workforce solutions with leadership priorities.
• Partner closely with HR, operations, DD&T, forecasting, and BioLife leadership to ensure the alignment of shared workforce processes.
• Develops workforce planning strategies aligned with organizational goals and ensures effective stakeholder communication.
• Champion automation initiatives and scalable systems to enhance operational efficiency and workforce flexibility.
• Implement innovative strategies to optimize resource utilization and improve scheduling processes.
• Operate in a matrixed environment, addressing diverse resource needs across BioLife centers and collaborating across functions.
• Manage cultural and logistical complexities inherent in workforce systems implementation within dynamic healthcare-focused settings.
• Education Required: Bachelor’s degree in Business, Operations Management, Human Resources, or a related field.
• Expertise in workforce management frameworks and scalable scheduling strategies.
• Proficiency in collaborating across HR, DD&T, operations, and forecasting teams.
• Strong analytical and reporting skills for effective workforce planning and decision-making.
• Comprehensive knowledge of governance processes to ensure consistency and operational flexibility.
• Competence in optimizing workflows and introducing automation initiatives.
• Collaborative team leader fostering alignment across departments and shared objectives.
• Strategic thinker with a systematic approach to addressing workforce planning challenges.
• Adaptable leader capable of managing change and encouraging smooth adoption of new methodologies.
• High-impact communicator capable of effectively delivering insights and recommendations to stakeholders.
• Innovator with strategic problem-solving skills to address workforce challenges effectively.
• Clear communicator who fosters cross-departmental alignment and productive partnerships.

Nice To Haves

• Advanced degree (e.g., MBA or Master’s in Business, Information Systems, or related field).

Responsibilities

• Design and implement scalable frameworks for scheduling workflows and long-term capacity planning across BioLife Plasma Centers, ensuring alignment with organizational priorities.
• Develop governance models to enhance operational flexibility and maintain consistency across BioLife resource management.
• Subject matter expert for HR, BioLife operations, DD&T, and forecasting teams, ensuring workforce solutions address cross-departmental requirements.
• Lead organizational transitions in workforce planning methodologies, scheduling frameworks, and governance processes across BioLife centers.
• Maintain workforce performance dashboards to monitor scheduling efficiency, resource utilization trends, and capacity planning progress.
• Promote automation and workplace flexibility in capacity management systems to deliver scalable solutions and improve workflows.
• Identify opportunities for improvement, implement innovative workforce strategies, and ensure successful adoption of new tools through training.

Benefits

• U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others.
• U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level