Mgr, Region Engineering

Entergy•New Orleans, LA

18h•Onsite

About The Position

Provides oversight and management of field engineering services within a geographical operating region. The activities include managing people, finances, and other resources needed to maintain customer relationships, employee growth, revenue growth, system reliability, and system improvements.

Requirements

Bachelor's degree in Engineering.
5-8 years of experience with proven leadership capabilities or significant project management experience.

Nice To Haves

People skills, great communication skills to deal with internal and external customers regularly and employees daily and great attitude to help others, willingness to independently learn, supervisory skills, interpersonal skills
Professional Engineering license strongly preferred (will vary state by state on requirements; higher/lower management having PE could eliminate the need).
Experience with New Orleans City Council and CBD is preferred
Dotted line to New Orleans VP so expect regular interactions, people skills, great communication skills to deal with internal and external customers regularly and employees daily, great attitude to help others, willingness to independently learn, supervisory skills is a plus, interpersonal skills

Responsibilities

Provides administrative, management and technical oversight of distribution design and field engineering (Power Quality, Voltage issue resolution, feeder level distribution planning, contingency switching, reliability programs, etc.).
Manages group resources to achieve group maintenance goals, reliability and financial goals.
Manages resources and budget activities to achieve strict compliance with Entergy's guidelines.
Provides operational support at the jurisdictional and network level to improve customer satisfaction and reliability performance.
Provides technical expertise to local Jurisdiction on items arising from local and state regulatory agencies.
Provides training and coaching to work group to ensure all employees are familiar with Entergy's policies and procedures required to serve customers and comply with all applicable codes for designing and maintaining electrical distribution facilities.
Manages special/large projects including process development, storm restoration and other ad hoc jurisdictional and system assignments.
Serves in leadership role during emergency response and storm restoration efforts.
Provides oversight of 24/7 engineering response to support operations.
Overseeing day to day needs of the West Region Engineering workgroup for reliability and resiliency efforts
Ensuring customer centricity throughout
Leading and developing team members
Technical aptitude of basic electricity, understanding of how the utility world operates