About The Position

An opening currently exists for a Service Representative at the Service Center in Clinton, Illinois. This position assists customers with purchase selection, assists contractors and retail customers in determining needed materials for buildings, prepares job cost estimates and enters work orders in computer. The position also involves some light warehouse duties including: loading and unloading trucks, and bending trim. This position reports to the Service Center Manager. Hours 8:00 am – 5:00 pm M-F

Requirements

  • High school diploma or equivalent.
  • Basic construction knowledge and experience.
  • Knowledge and experience working with computers.

Nice To Haves

  • One year of general office experience preferred.

Responsibilities

  • Receives and accurately processes orders for contractors, retail customers, and distributors.
  • Makes sales to retail customers, contractors, distributors, and industries; collects monies and maintains bank.
  • Does take-offs on buildings for all customers that need help with procedures and material lists for mini storages, residential roofs & commercial standing seam roofs.
  • Receives and investigates customer complaints, problems or questions and otherwise assists customers by offering insight into what materials are used for a particular project or application.
  • Processes credit/debit memos.
  • Load customers, and unload incoming trucks.
  • Break flashings for customers as needed.

Benefits

  • Employee Stock Ownership Program
  • Comprehensive medical plan for all full-time employees and their dependents
  • Prescription card benefit
  • Dental plan for all regular full-time employees
  • Life insurance for all regular, full-time employees at no cost to the employee
  • Employee Assistance Program for all our employees and their immediate family members
  • Short-term and Long-term disability insurance for all regular, full-time employees at no cost to the employee
  • Educational Assistance Program
  • 401(k) Plan, a company match and a profit-sharing plan
  • Vacation, Paid Holidays, and Paid Sick Leave for regular, full-time employees
  • Financial performance incentive programs
  • In-house and outside employee training and development opportunities
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