Merchant Services Sales Enablement Lead

PNC Bank • Pittsburgh, PA

3d • $65,000 - $149,500 • Remote

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Merchant Services Sales Enablement Lead within PNC's Merchant Services organization, you will be based anywhere within the PNC footprint. The Merchant Services Sales Enablement Lead must have a strong background in merchant services, with hands-on experience supporting sales teams. This role requires analytical skills to identify opportunities, optimize sales performance and drive impactful initiatives. Candidates should also have experience delivering training programs that enhance product knowledge and sales effectiveness. Collaborates cross-functional teams to improve business planning methods. Executes key business initiatives and growth strategies and programs that will drive line of business objectives. Demonstrates commitment to quality by delivering the CARES model to customers and/or internal partners. Responsible for executing and implementing business planning processes. Helps to designs strategic plans based on forecasts, and provides improvement recommendations. Understands business direction and needs and develops solutions, roadmaps and assessment of potential business impacts. Identifies and executes opportunities that add value to the business and to achieve business goals. Works with key decision makers to ensure cross-business and cross-functional alignment and synergy. Serves as subject matter resource and advocate that influences the implementation of best practices and learning plans that meet business objectives. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Requirements

• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
• Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience.
• Specific certifications are often required.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

• Business Development
• Business Intelligence (BI)
• Competitive Advantages
• Competitive Strategies
• Data Integration
• Data Mining
• Strategic Planning

Responsibilities

• Demonstrate familiarity with the merchant services ecosystem, including payment processors, acquirers, POS systems, pricing models, and small business payment needs.
• Use insights and feedback to refine sales processes, identify gaps, and implement strategies that enhance performance and efficiency.
• Deliver engaging training sessions and provide ongoing guidance to help sales teams improve performance and achieve business objectives.
• Build compelling PowerPoint presentations, playbooks, and training materials that support sales initiatives and drive adoption of best practices.
• Work closely with partners and internal teams to create clear, effective sales tools and resources that align with organizational goals.
• Collaborates cross-functional teams to improve business planning methods.
• Executes key business initiatives and growth strategies and programs that will drive line of business objectives.
• Demonstrates commitment to quality by delivering the CARES model to customers and/or internal partners.
• Responsible for executing and implementing business planning processes.
• Helps to designs strategic plans based on forecasts, and provides improvement recommendations.
• Understands business direction and needs and develops solutions, roadmaps and assessment of potential business impacts.
• Identifies and executes opportunities that add value to the business and to achieve business goals.
• Works with key decision makers to ensure cross-business and cross-functional alignment and synergy.
• Serves as subject matter resource and advocate that influences the implementation of best practices and learning plans that meet business objectives.

Benefits

• PNC offers a comprehensive range of benefits to help meet your needs now and in the future.
• Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
• In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
• To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards .

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level