Merchant Growth Consultant
About The Position
The Merchant Growth Consultant will be responsible for retaining and growing an existing book of business while closing new opportunities from inbound leads, referrals, and partners, resulting in increased revenue, expanded client relationships, and higher adoption of our software, point-of-sale solutions, and payment processing services. This means you will work closely with Professional Services, Product and Marketing to ensure a seamless onboarding experience, drive customer satisfaction, and maximize retention. You will manage the full sales cycle from lead to closing, perform in-person and virtual product demonstrations, and build strong referral relationships to sustain a healthy sales pipeline. You will report into the Manager of Merchant Success & Growth, Andre Pena.
Requirements
- 2-5 years sales experience in a revenue closing role
- 2-5 years of merchant services experience
- 2-5 years managing an existing customer base
- Ability to travel
- Highly organized and able to manage multiple engagements simultaneously
- Capable of managing workload effectively with limited supervision
- Strong communication and sales presentation skills
- Highly motivated hunter for new business opportunities
Nice To Haves
- Experience selling into the Point of Sale, Restaurant, or Hospitality space is strongly desired
- Experience with Salesforce or other CRM is strongly desired
Responsibilities
- Perform all aspects of selling professionally including: prospecting, presenting, handling objections, closing and follow-up
- Drive excitement and product awareness of our solutions
- Hit sales goals, with a particular focus on selling software & point of sale solutions along with payment processing
- Perform demonstrations, both in person and online, of available point-of-sale products
- Manage the full sales cycle from start to finish
- Work closely with Professional Services, Product and Marketing teams to help reach your sales performance goals
- Field incoming sales leads from referrals, online submissions and Bold Advantage partners
- Build and maintain referral relationships to sustain the health of your pipeline
- Travel to and from client sites to prospect, build relationships, and sign-up new businessowners and merchants
Benefits
- Flexible vacation policy (with manager approval), plus 7 major holidays
- Fully covered Employee-only coverage for medical, dental and vision insurance
- 401(k) program with available company match
- Robust supplemental insurance offerings - life insurance, disability benefit, & even discounts on pet insurance!
- Flexible Spending Account (FSA) and Health Savings Account (HSA) availability
- Marketplace Care Teams to provide emotional and spiritual support for our employees
- Employee Assistance Program, Caregiver Support Program, & an Adoption Assistance Program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
