Corp/Merchandise Planning Coordinator I

Eye Care Partners Career Opportunities•Ballwin, MO

7h•Hybrid

About The Position

The Merchandise Planning Coordinator II plays a critical role in supporting eyewear distribution center operations by managing the end-to-end merchandise ordering and inventory coordination process. This position ensures accurate and timely procurement of frames, maintains optimal inventory levels, and supports seamless delivery to offices through effective system management and cross-functional collaboration. The ideal candidate is highly detail-oriented, organized, and analytical, with a strong ability to manage multiple priorities in a fast-paced environment. Proficiency in SAP or similar inventory and ERP systems is essential, along with strong communication skills and a commitment to operational excellence and customer service

Requirements

HS Diploma or GED
0-2 years' experience in retail, merchandising planning, or buying support roles
Professional in appearance and actions
Logical, Analytical, and Critical thinking skills
Ability to analyze data and translate insights into actionable recommendations
Customer-focused with excellent written, listening and verbal communication skills
Enjoys learning new technologies and systems
Detail oriented, professional attitude, reliable
Exhibits a positive attitude and is flexible in accepting work assignments and priorities
Able to work in a fast-paced, deadline-driven environment
Meets attendance and tardiness expectations
Management and organizational skills to support the leadership of this function
Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
Interpersonal skills to support customer service, functional, and teammate support need
Able to communicate effectively in English, both verbally and in writing
Ability for basic to intermediate problem solving, including mathematics
Basic to intermediate computer operation
Proficiency with Microsoft Excel, Word, and Outlook
Specialty knowledge of systems relating to job function
POS, ERP Systems
Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines

Nice To Haves

4 years/bachelor's degree- preferred
Prior experience developing and executing purchase orders with outside vendors preferred
Prior experience in inventory coordination or distribution center operations is preferred

Responsibilities

Process frame orders accurately and efficiently using SAP.
Execute daily Material Requirements Planning (MRP) to support demand and replenishment needs.
Create and maintain system orders for new office openings, frame additions, and assortment changes.
Ensure order data integrity, accuracy, and timely system updates.
Create, submit, and track purchase orders (POs) with external vendors.
Maintain accurate PO documentation and records to support auditing and reporting needs.
Communicate proactively with vendors regarding order status, shipment timelines, and potential delays.
Expedite POs as needed to support business priorities and inventory requirements.
Maintain and update shipping schedules for new and replenishment frame deliveries to offices.
Partner with internal distribution center, logistics, and merchandising teams to ensure timely and accurate deliveries.
Create and manage return orders for frames being sent back from offices, ensuring proper system documentation and follow-through.
Maintain a centralized PO tracking log for all new frame orders to ensure visibility, accountability, and timely follow-up.
Support inventory accuracy by monitoring order status, receipts, and discrepancies.
Assist with inventory reporting, data validation, and issue resolution as needed.
Manage the department email inbox, ensuring timely responses, prioritization, and appropriate follow-up on requests and inquiries.
Serve as a point of contact for internal partners regarding order status, timelines, and basic inventory inquiries.
Document processes and support continuous improvement efforts within merchandise planning operations.
Adhere to all safety policies and procedures while supporting a culture of quality, accountability, and customer service.
Perform additional duties as assigned to support operational needs and organizational objectives.