Menu Services Specialist
About The Position
MealSuite builds end-to-end foodservice technology for healthcare and senior living organizations. Our mission is to help care teams deliver better dining experiences with less effort. We’re a fast-growing team working on meaningful problems that directly impact patient and resident care. About the Role We’re looking for a Menu Services Specialist to join our Nutrition Services team. Reporting to the Manager, Menu Services, you’ll be supporting increased customer demand and ensure high-quality, consistent service delivery & operationalizing the Menu Services sub-division and execute the strategic direction established by leadership.
Requirements
- 2 years of experience in menu services, menu planning and development.
- Experience using food service software.
- Experience in long term care and/or acute care facilities.
- Experience reviewing and approving menus in healthcare settings in accordance with applicable regulations.
- Registered Dietician
- Understanding of therapeutic, IDDSI Texture Modified Diet Standards, & Healthcare Foodservice Regulations.
- Ability to thrive in a collaborative, fast-moving environment
- Willingness to travel occasionally; valid passport with no travel restrictions (Canada/USA; Vietnam if required)
Responsibilities
- Assist customers in data set-up related to therapeutic, texture-modified, allergen-restricted, and culturally appropriate diets utilizing industry-standard dietary practices and MealSuite system expertise.
- Complete assigned menu services projects related to menu development, configuration, review, validation, and approval using established best practices and MealSuite tools.
- Perform recipe quality assurance analysis utilizing culinary principles and MealSuite recipe standards to ensure accuracy and standardization of MealSuite system core recipes
- Support the creation and continuous improvement of internal and external menu services resources, ensuring materials reflect current industry standards, system capabilities, and customer needs.
- Work cross-functionally with implementation, product, and support teams to resolve complex menu and data challenges.
- Identify opportunities to improve menu workflows, templates, and processes to enhance efficiency and customer experience.
Benefits
- Unlimited paid time off
- Retirement savings support – we invest in your future with RRSP/401(k) matching at 100% up to 3%, because long-term security matters just as much as day-to-day balance.
- Health benefits – this includes medical, dental, and vision options, life & disability insurance, & paid maternity and parental leave.
- Hybrid flexibility
- Work-life balance
- An inclusive workplace
- Participation in our equity program
- Opportunities for career development and advancement
- Purposeful work with a positive community impact
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
51-100 employees
