Mental Health Case Manager

Community Access Inc • New York, NY

2d

About The Position

The Mental Health Case Manager supports the recovery and independence of program participants by promoting self-determination and assisting participants to navigate the Self Direction program. Mental Health Case Managers assist each participant to design person-centered wellness goals and direct a budget toward recovery-oriented goods and services with an individualized budget. The Mental Health Case Manager manages the documentation and operationalization of the participants’ wellness goals, acting as a liaison between the participant and the budgeting authority, as well as community resources that support the participant’s success.

Requirements

• Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access.
• Minimum of two (2) years of experience working in mental health, advocacy, social services, or educational settings required.
• High school graduate or equivalent, required.
• Must be fingerprinted and cleared by the Office of Mental Health.
• Willing to travel to all 5 Burroughs of Manhattan and navigate the NYC transit system.
• Excellent oral and written communication skills.
• Ability to maintain confidential information, as related to position.
• Must be fingerprinted and cleared by the NYS Justice Center.
• Resourceful and possesses strong organizational skills.
• Ability to use commonly utilized business computer programs, email, and cloud-based business platforms.
• Be creative and flexible.
• Show initiative and be responsible for follow-through.
• Ability to work mornings, afternoons, evenings and weekends.
• Possess strong understanding of person-centered planning, recovery, and wellness.

Nice To Haves

• Bachelor’s degree, preferred.
• Bilingual, preferred.

Responsibilities

• Document at least one monthly one-to-one meeting to review budget and goal progress with assigned participants.
• At least 3 monthly contacts are documented with each participant to maintain progress on budgets and goals.
• Quarterly Assessments are completed thoroughly and on time.
• Progress Notes are completed within 2 business days of the interaction.
• Purchases are closed out and receipts collected in the portal within 30 days of submission.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees