Mental Health Administrator 5 - Major Unusual Incidents Unit (PN 20036397)

Ohio Department of Administrative Services•Columbus, OH

12d

About The Position

Join Our Team! Accepting applications for a Mental Health Administrator 5 The Ohio Department of Developmental Disabilities (DODD) mission is to partner with people and communities to support Ohioans with developmental disabilities and their families in realizing their version of a good life. Ohio is the heart of opportunity, and we envision Ohio as the best place in the nation for people with developmental disabilities to thrive. Our core values reflect our focus on the experience of each person we support: Inclusion Partnership Respect What You'll Do: Serves as assistant to Assistant Deputy Director for DD Major Unusual Incident (MUI) program: Assists with planning, coordinating & implementing MUI program (i.e., program designed to oversee counties’ responsibilities as defined in MUI rule; ensures health & safety for people with developmental disabilities through review, oversight & monitoring actions taken by County Boards of DD [CB/DD]; identifies trends & patterns for MUI). Develops goals & objectives for unit to ensure on-going quality improvement (e.g., objectives for diminishing MUIs, training goals, etc.). Develops department/unit procedures, initiatives & strategies related to ensuring all statutory & administrative requirements are followed. May conduct or oversee independent reviews or investigations throughout State of Ohio. Prepares documents & reports regarding unit’s activities. Responds to questions & information from various entities. Supervises support staff and regional managers (e.g., trains, schedules, assigns & reviews work; evaluates performance; recommends commendation & discipline). Works to ensure a consistent statewide approach to MUIs. Triages all incidents for referral to Abuse Registry, Director’s Alerts, trends, and immediate actions for health & safety. Answers Hotline, makes referrals, makes all notifications and oversees entry into the hotline system. Acts as the Product Owner for the OhioITMS and Online Complaint Form and as a point of contact for MUI data management. Collaborates with internal teams and external stakeholders to maintain system functionality and support data integrity. Attend meetings to support the application and oversees testing efforts. Collect, analyze, and interpret health and welfare data for annual reporting requirements, performance measures, public records, stakeholder meetings, etc. Manages training program & curriculum for CB/DD personnel (e.g., to educate personnel on MUI requirements). Collaborates & works closely with a variety of other agency & departmental staff (e,g,. Ohio Department of Medicaid, Disability Rights Ohio, Ohio Department of Health, Compliance, Residential Resources, and Legal Services, etc.) to ensure compliance with MUI rules & regulations. Travels to represent department at various meetings, hearings, training conferences & seminars to exchange & communicate state-of-the-art information to resolve concerns & problems which impact on quality-of-life issues for clients in CB/DD & residential settings. Directs, promotes, & provides in‑service & staff development training to maintain state‑of‑the‑art practices in DD community settings. Prepares & coordinates responses to inquiries &/or complaints which may arise. Maintains confidentiality of all client information & investigations. Represents MUI in managing and overseeing communications, including website content, alerts, listserv messages, and other departmental publications to ensure accuracy, clarity, and compliance with organizational standards. Performs other related duties as assigned. What’s in it for you: At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Quality, affordable, and competitive medical benefits are offered through the available Ohio Med plans. Dental, Vision and Basic Life Insurance Dental, vision, and basic life insurance premiums are free after completed eligibility period. Length of eligibility period is dependent on union representation. Time Away From Work and Work/Life Balance Paid time off, including vacation, personal, and sick leave 11 paid holidays per year Childbirth/Adoption leave Employee Development Funds The State of Ohio offers a variety of educational and professional development funding that varies based on whether you are a union-exempt employee or a union-represented employee. Ohio Public Employees Retirement System OPERS is the retirement system for State of Ohio employees. The employee contributes 10%25 of their salary towards their retirement. The employer contributes an amount equal to 14%25 of the employee’s salary. Visit the OPERS website for more information. Deferred Compensation The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. Visit the Ohio Deferred Compensation website for more information.

Requirements

Completion of undergraduate core program in business administration or mental health technology (e.g., psychology, rehabilitation, social work); 12 mos. exp. in area to be assigned.
Or completion of graduate core program in public administration or business administration.
Or 12 mos. exp. as Mental Health Administration 4, 65224, in Department of Mental Health. Note: prior training &/or experience must be directly related to area to be assigned.
Or equivalent of Minimum Class Qualifications for Employment noted above.
Job Skills: Mental Health

Responsibilities

Serves as assistant to Assistant Deputy Director for DD Major Unusual Incident (MUI) program
Assists with planning, coordinating & implementing MUI program (i.e., program designed to oversee counties’ responsibilities as defined in MUI rule; ensures health & safety for people with developmental disabilities through review, oversight & monitoring actions taken by County Boards of DD [CB/DD]; identifies trends & patterns for MUI)
Develops goals & objectives for unit to ensure on-going quality improvement (e.g., objectives for diminishing MUIs, training goals, etc.)
Develops department/unit procedures, initiatives & strategies related to ensuring all statutory & administrative requirements are followed
May conduct or oversee independent reviews or investigations throughout State of Ohio
Prepares documents & reports regarding unit’s activities
Responds to questions & information from various entities
Supervises support staff and regional managers (e.g., trains, schedules, assigns & reviews work; evaluates performance; recommends commendation & discipline). Works to ensure a consistent statewide approach to MUIs
Triages all incidents for referral to Abuse Registry, Director’s Alerts, trends, and immediate actions for health & safety
Answers Hotline, makes referrals, makes all notifications and oversees entry into the hotline system
Acts as the Product Owner for the OhioITMS and Online Complaint Form and as a point of contact for MUI data management
Collaborates with internal teams and external stakeholders to maintain system functionality and support data integrity. Attend meetings to support the application and oversees testing efforts
Collect, analyze, and interpret health and welfare data for annual reporting requirements, performance measures, public records, stakeholder meetings, etc.
Manages training program & curriculum for CB/DD personnel (e.g., to educate personnel on MUI requirements)
Collaborates & works closely with a variety of other agency & departmental staff (e,g,. Ohio Department of Medicaid, Disability Rights Ohio, Ohio Department of Health, Compliance, Residential Resources, and Legal Services, etc.) to ensure compliance with MUI rules & regulations
Travels to represent department at various meetings, hearings, training conferences & seminars to exchange & communicate state-of-the-art information to resolve concerns & problems which impact on quality-of-life issues for clients in CB/DD & residential settings
Directs, promotes, & provides in‑service & staff development training to maintain state‑of‑the‑art practices in DD community settings. Prepares & coordinates responses to inquiries &/or complaints which may arise
Maintains confidentiality of all client information & investigations
Represents MUI in managing and overseeing communications, including website content, alerts, listserv messages, and other departmental publications to ensure accuracy, clarity, and compliance with organizational standards
Performs other related duties as assigned