Mental Health Administrative Assistant
About The Position
Since 1972, Therapeutic Health Services (THS) has provided evidence-based, culturally appropriate and compassionate behavioral health treatment, programs and services for children, youth, and families with substance use and mental health disorders. We are on the frontlines: Fighting the region’s opioid epidemic Providing behavioral health support for those experiencing homelessness Lowering barriers to behavioral health for youth and adults who have had challenges accessing quality care Specialists in serving the needs of the BIPOC and LGBTQIA communities A family of caring and compassionate providers dedicated to serving the most vulnerable in our community We are hiring an Administrative Assistant to join our Mental Health team. Collaborates with Senior Program Managers and the Chief Mental Health Officer to ensure smooth daily operations of THS Mental Health Programs. The schedule for this position is in-person, Monday through Friday, 8am-4:30pm. The pay for this role is $26.00 - $28.70 per hour.
Requirements
- Bachelor’s degree preferred; work experience may substitute for degree
- Computer proficiency; Microsoft Office Suite software a must
- Experience working in a behavioral health setting
- Demonstrate cultural humility in professional interactions
- Strong communication skills, both written and verbal
- Strong problem-solving, interpersonal, and organizational skills
- Commitment to the company's values of Safety, Quality, Equity, Professionalism, Resilience, and Compassion
- Demonstrated ability to adapt to changing environments and manage multiple priorities effectively
Responsibilities
- Maintain Mental Health Program operating procedures in accordance with laws, regulations, and guidance from Senior Program Managers and the Chief Mental Health Officer.
- Prepare statistical and administrative reports, including caseloads, productivity, incomplete services, monthly summaries, and census data.
- Coordinate meetings by scheduling, preparing agendas, taking minutes, and handling logistics.
- Support applicant management for Mental Health Teams, both internally and through platforms like Indeed.
- Assign and track onboarding tasks to ensure all administrative steps for new staff are completed.
- Manage team communication tools, including email lists, Microsoft Teams groups, staff-out calendars, and contact lists.
- Contact clients by phone, email, or mail to support scheduling and service coordination.
- Assist with preparation for program audits (CARF, KC BHO, WA DOH, contracts, insurance).
- Pull client chart records as needed to support Senior Program Managers and the Chief Mental Health Officer.
- Provide administrative support during meetings with program leadership.
- Help collect and submit required contract reports.
- Prepare, update, and maintain program materials.
- Assist clinical staff with approved non-clinical tasks.
- Perform other duties as assigned.
Benefits
- Employer paid medical/dental/vision insurance packages.
- Employer paid life insurance
- 12 accrued vacation days for year one, up to 20 days in subsequent years
- 12 days sick leave accrual per year
- Mental Health Day
- 1 Personal Day
- 12 Paid Holidays
- Flexible Spending Plan
- 403(b) Retirement plan
- Employee Assistance Program
- Training Allowance/License Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
251-500 employees
