Membership Director

ReCon Management Services

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About The Position

The Membership Director is responsible for recruiting, retaining, and engaging members while supporting sponsorship and revenue growth. This role focuses on relationship-based sales, member service, and active participation in programs and events. This is a full-time, salaried position with commission or incentive opportunities and requires flexibility for some evening and weekend commitments.

Requirements

• Bachelor’s degree in business preferred; equivalent experience considered
• 3+ years of experience in sales, business development, fundraising, or a membership-based organization
• Proven ability to meet sales goals and manage a prospect pipeline
• Strong interpersonal, networking, and relationship-building skills
• Excellent verbal and written communication skills
• Experience working with CRM systems and Microsoft Office (Excel, Word, Outlook); familiarity with social media a plus
• Self-motivated, organized, and results-oriented
• Ability to work flexible hours, including occasional evenings and weekends
• Valid driver’s license and reliable transportation

Responsibilities

• Drive membership growth by prospecting, recruiting, and closing new members, clearly communicating the value of membership and consistently meeting or exceeding sales goals
• Serve as a primary relationship manager for approximately 900 existing member businesses, leading onboarding, engagement, retention, and responsive issue resolution
• Identify and advance opportunities for membership upgrades, sponsorships, and deeper engagement that increase member value and organizational revenue
• Support sponsorship and partnership sales tied to programs, events, and special initiatives, ensuring fulfillment and strong experience
• Maintain accurate CRM records and manage a disciplined sales pipeline, tracking prospects, renewals, engagement activity, and revenue performance
• Prepare regular membership, sales, and retention reports to inform leadership decision-making and performance management
• Actively participate in programs, meetings, and events, supporting on-site member engagement and representing professionally in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Director