Membership Director/Event Coordinator

McKinley Homes•Snellville, GA

About The Position

The Country Club of Gwinnett is seeking a dynamic, relationship-driven Membership Director to lead membership growth, engagement, and retention. This role serves as the primary ambassador of the Club, responsible for attracting new members while cultivating strong relationships with current members to ensure an exceptional club experience. The ideal candidate is personable, organized, sales-minded, and passionate about hospitality, community, and service excellence.

Requirements

3+ years of experience in membership sales, hospitality, private clubs, luxury services, or relationship-based sales
Strong interpersonal and communication skills
Proven ability to meet or exceed sales and retention goals
Highly organized with strong attention to detail
Comfortable working some evenings and weekends for events
Experience with club management software and CRM systems preferred
Knowledge of private club operations is a plus

Nice To Haves

Knowledge of private club operations is a plus

Responsibilities

Develop and execute strategic membership sales and marketing plans to meet annual membership goals
Serve as the primary point of contact for prospective members, guiding them through tours, applications, and onboarding
Foster strong relationships with current members to enhance satisfaction, engagement, and retention
Plan and host membership events, open houses, and social gatherings to promote community and club culture
Collaborate with Club leadership, golf operations, food & beverage, and events teams to ensure seamless member experiences
Manage membership data, reporting, and communications using CRM or club management software
Represent the Club at community events and networking opportunities
Oversee membership communications including newsletters, promotions, and special announcements