Membership Coordinator

PIIAC•Denver, CO

15h•Hybrid

About The Position

The Professional Independent Insurance Agents of Colorado (PIIAC) is looking for a dynamic person for the role of membership coordinator. This role will be required to drive both membership engagement, utilization of our programs, attendance of events, in addition to all administrative tasks dealing with membership The ideal candidate will need to organize and manage all prospective members and coordinate outreach and create a marketing plan to grow engagement and attendance. The ideal candidate for this role must be willing to handle multiple functions including administrative work for all functions that role supports.

Requirements

Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Be a great self-starter with a sense of urgency.
Cultivate relationships with our members.
Be able to triage numerous tasks throughout the day.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
Confident, self-starter who works well independently.
Must have ability to multi-task.
Prior Sales Experience.
Must be highly self-motivated.
Professional phone etiquette.
Career minded vision.
Follow through and exceed current and prospective client expectations.
Excellent Spelling and Grammar skills.
Exceptional Business Writing and Editing Skills.
Great Customer Service Skills.
Problem-Solving Capabilities.
Works well with other employees and is a team player with a positive attitude.
Display leadership competencies, including ability to delegate, engage, and inspire others.
Strong work ethic and leadership skills.
Strong communication skills, both oral and written.
Driven and goal-oriented individual.
Ability to tactfully handle stressful and difficult situations.
Be capable of handling customer rejection.
Strong communication and negotiation skills.
Previous work experience in sales, marketing, promotions or telemarketing, customer service.
Be equipped with great listening skills.
Able to manage their own workflows with limited supervision.
Willingness to do numerous tasks to support the organization.
Numerous administrative tasks go with the role.

Responsibilities

Increase engagement
Coordinate and process membership renewals.
Assist with marketing of all programs.
Utilize association management system to organize all members/ prospects.
Attend events throughout the year.
Work with marketing team to create and build membership campaigns/ drives.
Manage and clean up all data within the organization.
Support the education, events, and market access teams in all administrative functions.