Membership Data Assistant

Boys & Girls Clubs of Greater St. Louis, Inc.•St. Louis, MO

17d

About The Position

The Membership Data Specialist is responsible for maintaining member services by handling information requests and preparing complete and accurate membership files in both hard copy form and within the membership management database. Other duties of the Membership Secretary include preparing reports, receiving visitors and members, arranging conference calls, and meeting arrangements.

Requirements

An associate’s degree in business or related field is required, or four years of closely related experience may substitute for the associate’s degree.
Three to five years of experience in customer service and administrative support.
Database Management - Must be able to type accurately, enter information into a computerized system, and use database management software specific to membership management. Prior computer/PC experience using other word processing, spreadsheets, and database management systems is required. Microsoft Office programs essential.
Verbal/Written Communication - Speaks clearly and professionally in positive or negative situations; listens and gets clarification; responds well to questions; participates in meetings. Effectively communicate with supervisors, colleagues, parents, members, volunteers, school/district personnel, and other community members. Writes clearly and informatively; presents numerical data effectively; able to read and interpret written information.
Confidentiality – Knowledgeable about staff, Club member, parent and Board of Directors rights and ensures an atmosphere which allows for the privacy, dignity and well-being of all in a safe, secure environment.
Mathematics – Can successfully apply mathematical thinking in order to solve a range of problems in everyday situations and has ability to synthesize basic mathematical data; collects and researches data; uses intuition and experience to complement data; designs workflows and procedures.