Membership Assistant - Springfield Fitness Center

CoxHealthSpringfield, MO
13hOnsite

About The Position

Accountable for assisting in front desk operations to include but not limited to, membership sales, product and service sales, scheduling (programs/services), financial reconciliation and implementing front desk processes. Responsible for member tracking, member feedback, clerical duties, encouraging member engagement and facility access enforcement. This position is expected to respond and follow-up with member inquiries in a timely and professional manner. Responsible for other duties as assigned by supervisor.

Requirements

  • High School Diploma or Equivalent
  • Excellent communication skills (verbal and written)
  • Friendly disposition, good people skills
  • Ability to multi-task in a high volume area
  • Tolerance for working with large, multi-site environment

Nice To Haves

  • Previous Customer Service Experience

Responsibilities

  • Assisting in front desk operations
  • Membership sales
  • Product and service sales
  • Scheduling (programs/services)
  • Financial reconciliation
  • Implementing front desk processes
  • Member tracking
  • Member feedback
  • Clerical duties
  • Encouraging member engagement
  • Facility access enforcement
  • Respond and follow-up with member inquiries
  • Other duties as assigned by supervisor

Benefits

  • Medical
  • Vision
  • Dental
  • Retirement Plan with employer match
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