Member Services Representative Intern - Summer 2026

FBL Financial Group, Inc.•Manhattan, KS

7d•Onsite

About The Position

Member Services Representative Intern – Summer 2026 If you’re looking for an internship opportunity that is fun, challenging and provides you with great real-world experience, look no further! Who We Are: With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars, and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership, and accountability are at the heart of every decision we make and every action we take. We’re proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive. What You’ll Do: As a Member Services Representative Intern, you will perform various tasks that are customer focused. You will assist with data entry and policy research, including the reporting of claims and customer verification. Our ideal candidate is highly motivated, passionate about customer communications, and is able to quickly learn multiple systems. We are looking for 5 interns to join our team this summer! Our internship program holds an 80/10/10 approach, meaning that 80% of your work time will involve performing tasks or working on projects within your hired work area. Another 10% of the time, you will be exposed to learning in other areas within your assigned division to get more corporate experience. Then, the final 10% will be spent in shared experiences across the organization, where you will get to really learn about our culture and work environment. This opportunity is a great way for you to get your foot in the door and spend your summer gaining entry level member services experience, as well as general corporate, real-world exposure. If you're interested in getting your career started on the right track, want to join a company that appreciates people and provides growth and professional development opportunities, we invite you to apply today. Farm Bureau....where the grass really IS greener!

Requirements

Must be a current college student. Ag, Business, Leadership Studies, and Communications majors are preferred.
Strong customer service skills are required, including sold verbal communication and business professional writing skills.
A quick learner who is looking to learn new concepts and ideas.
Be detail oriented, have strong organizational skills and be willing to ask questions.
Must be an effective communicator, have excellent customer service skills and be team focused.
Be dependable and able to work full-time from our office in Manhattan, KS or West Des Moines, IA.
Applicants must be currently authorized to work in the United States on a full-time, permanent basis.
At this time, we are not considering candidates that need any type of immigration sponsorship now or in the future, such as additional or permanent work authorization.