Member Services Coordinator - Mechanical Contractors Association of Western Washington
About The Position
Another Source's client, MCAWW, is recruiting a Member Services Coordinator to join their team in Seattle, Washington. This is an onsite position. Here's a little about MCAWW: MCAWW is a member-driven association dedicated to building strong connections, delivering valuable programming, and creating meaningful experiences for its community. Through events, education, and engagement initiatives, MCAWW fosters collaboration and professional growth across its membership base. The organization is known for its high-quality events and commitment to creating inclusive, engaging opportunities for members to connect and thrive. About this role: This is an exciting opportunity for a highly organized and people-oriented professional who enjoys bringing events to life and serving as a key point of connection for a vibrant membership community. The Member Services Coordinator plays a central role in shaping the member experience—leading event execution, supporting communications, and ensuring smooth day-to-day operations. If you enjoy balancing logistics with relationship-building and want to see the direct impact of your work, this role offers both visibility and variety.
Requirements
- Experience coordinating events or programs, including logistics and vendor management
- Strong organizational skills with the ability to manage multiple priorities and deadlines
- Excellent customer service and communication skills, both written and verbal
- Comfort serving as a primary point of contact and building relationships with members and stakeholders
- Ability to work both independently and collaboratively in a team environment
- Proficiency with Microsoft Office or similar tools
- Attention to detail and a proactive, problem-solving mindset
Nice To Haves
- Experience with databases, websites, or CRM systems preferred
Responsibilities
- Plan, coordinate, and execute a variety of member events, including luncheons, a Golf Tournament, Holiday Party, Annual Meeting, DEIB events, WiMi events, Sip & Savor, and Speech Network
- Manage event logistics end-to-end, including venue coordination, AV, catering, registration materials, and onsite execution
- Partner with internal team members and external vendors to deliver high-quality, engaging events aligned with member expectations
- Track event budgets, monitor expenses, and support post-event evaluations to continuously improve programming
- Serve as the primary point of contact for member inquiries via phone, email, and in person, ensuring a high level of responsiveness and service
- Support membership engagement efforts by tracking participation and identifying opportunities to enhance the member experience
- Assist in producing and distributing the organization’s bi-monthly newsletter
- Help maintain and update membership systems, including the database and website
- Provide administrative support such as scheduling, document preparation, data entry, and file management
- Support educational programming, including classroom setup, materials preparation, and post-training follow-up
- Assist with committee coordination, including support for groups such as the Associate Member Committee
Benefits
- Fully paid health/vision/dental insurance
- Generous vacation and sick time
- 401(k) employer contribution
- Paid on-site parking or subsidized public transportation
- A great collaborative culture, autonomy to get the work done, and flexibility on how projects get accomplished
- Remote work flexibility with in-office expectations of 4 days per week
- Opportunity for career growth
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
