Part-Time Member Service Representative (English/Spanish Speaking Preferred)

Deseret First Credit Union•Murray, UT

23h•Onsite

About The Position

Deseret First Credit Union is seeking a Part-Time Member Service Representative. This role is integral to providing an exceptional member experience by opening new accounts, guiding members with lending opportunities, and educating them on credit union products and services. The position involves accurately processing financial transactions, maintaining member records, and actively contributing to branch business growth through referrals and community involvement. The company prides itself on being an award-winning workplace, offering a positive atmosphere and a supportive team.

Requirements

High school diploma or GED
Six months of experience working with the general public
Driven by a purpose
Energetic, friendly, and professional
Passionate about delivering an exceptional member experience
Empathetic
Proactive
Ability to think outside the box and solve problems
Aptitude to discuss and recommend financial products and solutions
Ability to work well in a team environment
Oral and written communication skills
Ability to multi-task
Microsoft Office Suite
Strong ability to learn new software programs

Nice To Haves

Spanish/English Speaking Preferred

Responsibilities

Opening new accounts and providing support and guidance with lending opportunities
Educating on and proposing credit union products and services that provide solutions to member's financial needs
Accurately and efficiently processing members' financial transactions, including transferring money to member accounts, posting transactions, and maintaining member records
Owning the member experience in the branch for each member interaction to provide the best possible "Deseret First experience"
Consistently looking for opportunities to build the branch business through member referrals, community involvement, and increasing members' wallet share of Deseret First products and services