Member Service Representative

NaplesNaples, FL
1d$35,000 - $42,000

About The Position

Crunch Fitness is now accepting applications for Member Services Representative. No experience necessary, we sponsor on-the-job training. What We Look for: An empathetic, persistent, honest, knowledgeable, and excellent listener who is willing to focus on building relationships through qualities like resilience, self-motivation, enthusiasm, and strong communication, while remaining adaptable and problem-solving to genuinely meet customer needs. Are you: Authentic, confident, resourceful, driven, curious, and relationship-focused? Are you able to blend interpersonal skills with your hunger for success? If so, this is the job for you. Desired Qualities: Goal driven Wellness minded Individual with a PASSION for fitness. Team-oriented and excels within a TEAM environment. Outgoing personality that ENJOYS giving tours. TEACHABLE towards the ability to explain membership features. Service-minded individual who naturally enjoys HELPING people. Role: Provide membership presentation. Host tours. Participate in team meetings. Conduct outreach events. The Ways You Benefit: Work in a FUN & EXCITING fitness environment. Be part of a POSITIVE team culture. Promotion opportunity – Become a Supervisor, Personal Trainer, or Club Manager. Free VIP Crunch Fitness membership. How We Are Different We have a strong yet diverse leadership team that is pushing fitness to new frontiers. Unlike other clubs, we strive to provide an encouraging team culture, and we want to make a covenant with you and be a significant part of your career path. In other words, we want to be an important player in your life journey. You will immediately feel the difference through the interview process. Are You? Team-oriented individual with a passion for fitness? Genuine about the member experience and willing to run our play? If the answer is yes, apply today! About Crunch Crunch is the fastest-growing fitness brand globally. Crunch offers diversity in strength and cardio equipment, Group Fitness classes, Functional Training class, and Personal Training. We stand above the rest by way of innovation, pristine facilities, and a member experience that is second to none. We have a strong yet diverse leadership team that is pushing fitness to new frontiers. We offer best-in-class employee training, benefits, and compensation. We are paying leading wages in every department. We work hard, but the environment is positive and encouraging. If you are genuine about the member experience and willing to run our play, we want to talk to you. Apply today for immediate consideration! Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch’s signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.

Requirements

  • An empathetic, persistent, honest, knowledgeable, and excellent listener who is willing to focus on building relationships through qualities like resilience, self-motivation, enthusiasm, and strong communication, while remaining adaptable and problem-solving to genuinely meet customer needs.
  • Authentic, confident, resourceful, driven, curious, and relationship-focused?
  • Able to blend interpersonal skills with your hunger for success?
  • Goal driven
  • Wellness minded
  • Individual with a PASSION for fitness.
  • Team-oriented and excels within a TEAM environment.
  • Outgoing personality that ENJOYS giving tours.
  • TEACHABLE towards the ability to explain membership features.
  • Service-minded individual who naturally enjoys HELPING people.
  • Team-oriented individual with a passion for fitness?
  • Genuine about the member experience and willing to run our play?

Responsibilities

  • Provide membership presentation.
  • Host tours.
  • Participate in team meetings.
  • Conduct outreach events.

Benefits

  • Bonus based on performance
  • Employee discounts
  • Training & development
  • 401(k)
  • Company parties
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Wellness resources
  • Free VIP Crunch Fitness membership
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