Member Service Representative (English/Spanish Speaking Preferred)
About The Position
Deseret First Credit Union has won multiple awards for being one of the best companies to work for. They invite applicants to join their team, offering a positive atmosphere, caring co-workers, a full benefits package, perks, discounts, competitive compensation, enjoyable activities, and wellness initiatives. This position is 30 hours per week and includes full benefits package options. Deseret First Credit Union is an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability veteran status, pregnancy, sexual orientation or any other characteristic protected by law.
Requirements
- High school diploma or GED
- Six months of experience working with the general public
- Driven by a purpose
- Energetic, friendly, and professional
- Passionate about delivering an exceptional member experience
- Empathetic
- Proactive
- Ability to think outside the box and solve problems
- Aptitude to discuss and recommend financial products and solutions
- Ability to work well in a team environment
- Oral and written communication skills
- Ability to multi-task
- Proficiency with Microsoft Office Suite
- Strong ability to learn new software programs
Nice To Haves
- Spanish/English Speaking Preferred
Responsibilities
- Opening new accounts and providing support and guidance with lending opportunities
- Educating on and proposing credit union products and services that provide solutions to member's financial needs
- Accurately and efficiently processing members' financial transactions, including transferring money to member accounts, posting transactions, and maintaining member records
- Owning the member experience in the branch for each member interaction to provide the best possible "Deseret First experience"
- Consistently looking for opportunities to build the branch business through member referrals, community involvement, and increasing members' wallet share of Deseret First products and services
- Other duties may be assigned at any time
Benefits
- 12 paid holidays
- A positive atmosphere and co-workers who truly care
- Full benefits package, perks, and discounts worth a double-take
- Competitive compensation
- Enjoyable activities and wellness initiatives
- Full benefits package options
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
