Member Service Representative I

1st Community Credit Union • Sparta, WI

9d • Onsite

About The Position

We are currently seeking a friendly, professional, and detail-oriented Member Service Representative I (MSR I) to join our team at our Sparta Office . As the first point of contact for our members, this role is essential in delivering outstanding service and assisting with a variety of financial transactions. This part-time position (25 hours per week) is ideal for someone looking to balance work with other commitments while building a career in financial services.

Requirements

• Friendly, professional, and member-focused attitude
• Strong communication skills with both members and coworkers
• High attention to detail and accuracy in financial transactions
• Ability to maintain confidentiality and handle sensitive information responsibly

Responsibilities

• Assist members with daily transactions, including deposits, withdrawals, and loan payments
• Process debit card, credit card, and change order requests
• Develop positive business relationships with new and existing members
• Identify member needs and recommend appropriate products and services
• Adhere to all credit union policies, procedures, and guidelines
• Maintain strict confidentiality of member information and comply with privacy standards
• Collaborate with team members and maintain open communication across departments

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed