Member Billing Specialist/Accounts Receivable

BallenIsles Country Club

42d

About The Position

Santa Rosa Golf & Beach Club is seeking a Member Billing Specialist/Accounts Receivable! This role is responsible for accurate member billing, accounts receivable management, and providing outstanding internal and member-facing service. The ideal candidate combines strong accounting skills with professionalism and discretion in a private club environment. The following is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications required of the position.

Requirements

2+ years of accounts receivable, billing, or accounting experience (hospitality or private club experience preferred)
Strong understanding of accounting principles and A/R processes
Experience with club management or accounting software preferred
Proficiency in Microsoft Excel and Microsoft Office Suite
Excellent attention to detail and organizational skills
Strong written and verbal communication skills
Ability to handle sensitive information with discretion
Professional, member-service mindset

Nice To Haves

Experience in a private club, hospitality, resort, or similar member-based organization
Ability to work independently while collaborating with cross-functional teams
Strong time management skills and ability to meet deadlines in a fast-paced environment

Responsibilities

Prepare, review, and process monthly member statements, including dues, assessments, dining, golf, retail, events, and other charges
Ensure accuracy and timely posting of all charges and credits
Manage accounts receivable aging and follow up on past-due accounts in a professional and member-focused manner
Process member payments (ACH, credit card, checks) and maintain accurate records
Reconcile member accounts and resolve discrepancies promptly
Assist with month-end closing procedures related to A/R
Maintain organized billing records and documentation
Prepare reports on aging, collections, and member billing activity
Coordinate with department managers (golf, food & beverage, events, retail) to ensure accurate charge capture
Support audits and financial reviews as needed
Respond promptly and courteously to member billing inquiries
Research and resolve billing questions or disputes with professionalism and discretion
Maintain strict confidentiality of member financial information