Meetings & Events Houseperson S03, The Statler Hotel

Cornell University • Ithaca, NY

3d • Onsite

About The Position

The SC Johnson College of Business at Cornell University unites three top-ranked schools to offer a comprehensive business education. Its mission is to transcend traditional business boundaries, transforming critical thinking into practical solutions. The college's vision is to inspire leaders to build sustainable, shared prosperity. Core values include excellence, inclusion, engagement, community, and impact, which guide all programs and initiatives. Together, these elements drive the college's commitment to positively impacting society and fostering a collaborative learning environment. The Peter and Stephanie Nolan College of Hotel Administration at Cornell University is renowned for its pioneering hospitality education. Its mission is to cultivate leaders who excel in the hospitality industry through a blend of business acumen and innovative thinking. The college values excellence, community, and a commitment to shaping the future of hospitality. The Statler Hotel, located on Cornell University's campus, is renowned as "the premier hotel that teaches." It serves as the practical hotel operations laboratory for the Peter and Stephanie Nolan School of Hotel Administration, providing students with hands-on experience in hospitality management. The hotel combines modern elegance with the vibrant energy of campus life, offering guests a unique and immersive stay. With over 150 rooms and state-of-the-art conference facilities, it hosts numerous important events and meetings. The Statler Hotel is committed to excellence in service and hospitality education, making it a cornerstone of Cornell's hospitality program. Position Summary: While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a psychologically healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others. The Houseperson in the Meetings and Events department at the Statler Hotel is responsible for ensuring the seamless execution of events by handling the setup, breakdown, and cleaning of all function areas. This role involves maintaining and assisting clients with audiovisual equipment while providing professional and timely service. Additionally, the Houseperson supports and mentors student workers during shifts, fostering their development. Flexibility is required, as the schedule varies with business needs, including nights, weekends, and holidays.

Requirements

• Experience in and/or demonstrated commitment to supporting diversity, equity, access, inclusion , and well-being.
• Ability to cultivate and develop inclusive and equitable working relationships with students, faculty, staff, and community members.
• Familiar with audiovisual equipment, and basic event set-ups ranging from conferences and meetings to social events such as weddings and galas.
• Able and willing to move heavy furniture quickly and efficiently in order to meet set up deadlines.
• Professional appearance and pleasant demeanor.
• Must be able to handle last-minute requests and shifting priorities in a high-paced work environment whist delivering service fitting of a four-diamond property.

Nice To Haves

• Knowledge of computers, specifically display and audio settings typically used in a presentation setting, as well as commonly used software and programs such as zoom, Microsoft teams, and PowerPoint.

Responsibilities

• Ensuring the seamless execution of events by handling the setup, breakdown, and cleaning of all function areas.
• Maintaining and assisting clients with audiovisual equipment.
• Providing professional and timely service.
• Supporting and mentoring student workers during shifts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed