Meetings & Events Supervisor, The Statler Hotel

Cornell University•Ithaca, MI

19h•$26 - $30•Onsite

About The Position

The SC Johnson College of Business at Cornell University unites three top-ranked schools to offer a comprehensive business education. Its mission is to transcend traditional business boundaries, transforming critical thinking into practical solutions. The college's vision is to inspire leaders to build sustainable, shared prosperity. Core values include excellence, inclusion, engagement, community, and impact, which guide all programs and initiatives. Together, these elements drive the college's commitment to positively impacting society and fostering a collaborative learning environment. The Peter and Stephanie Nolan College of Hotel Administration at Cornell University is renowned for its pioneering hospitality education. Its mission is to cultivate leaders who excel in the hospitality industry through a blend of business acumen and innovative thinking. The college values excellence, community, and a commitment to shaping the future of hospitality. The Statler Hotel, located on Cornell University's campus, is renowned as "the premier hotel that teaches." It serves as the practical hotel operations laboratory for the Peter and Stephanie Nolan School of Hotel Administration, providing students with hands-on experience in hospitality management. The hotel combines modern elegance with the vibrant energy of campus life, offering guests a unique and immersive stay. With over 150 rooms and state-of-the-art conference facilities, it hosts numerous important events and meetings. The Statler Hotel is committed to excellence in service and hospitality education, making it a cornerstone of Cornell's hospitality program. Position Summary: While position responsibilities vary, all people leaders are expected to foster a culture of belonging and a psychologically healthy work environment by being trustworthy; respecting all individuals; being flexible; supporting work/life integration as well as healthy boundaries; inviting new ideas, alternatives, and perspectives; speaking up and taking action if others are being excluded or treated inappropriately; and recognizing the contributions of others. In alignment with the Statler Hotel’s mission to be “The Premier Hotel That Teaches,” the Learning & Development Manager provides overall leadership, coordination, and support for training and development for the hotel’s stakeholders including management, regular, temporary, and student staff, and community members. As a member of Statler Hotel’s Meetings & Events management team, be responsible for assisting with supervising operations during shift. Duties include: event setup, event execution, guest client satisfaction, event breakdown, staff management, supporting the hotel’s teaching mission and assisting other duties.

Requirements

Experience in and/or demonstrated commitment to supporting diversity, equity, access, inclusion, and well-being.
Demonstrated skill with understanding of cultural differences.
Proven experience connecting diversity, inclusion, and wellbeing practices to business goals.
3 to 4 years relevant experience or equivalent combination.
Highly motivated, dynamic individual with a professional demeanor and superior customer service skills, indicative of a AAA-rated Four Diamond hotel.
The candidate must have the potential to develop effective leadership and supervisory skills and style and must have the ability to assist with the training, coaching, and mentoring of college students in an experiential learning environment.
Must have good written and verbal communication skills and have a solid grasp of computer skills, ideally with proficiency in hotel information systems and Microsoft Office applications.

Nice To Haves

Associate degree in hospitality management, business administration, or related field
TIPS or Serve Safe training certification preferred.
Basic bartending and wine service experience preferred.