Medspa Coordinator

Kalologie Texas • San Antonio, TX

2d • $18 - $25

About The Position

With two decades of excellence, Kalologie Medspa stands as a premier destination for aesthetic and wellness treatments. Our team of highly trained experts is renowned for their personalized approach, providing safe, effective, and medically-proven treatments that achieve exceptional results. We are proud of our team based culture, with a genuine focus on well-being. As we continue to expand, we remain committed to our core values and a passionate pursuit of excellence. We are seeking an experienced Medspa Coordinator at our new location at Club Studio San Antonio. You thrive working in a fast-paced environment and are always willing to learn more and strengthen your skills to deliver the best service and results. Position Overview: The Client Care Coordinator plays a key role in delivering a seamless client experience at Kalologie Medspa. This position supports daily spa operations, including answering calls, managing appointments, processing transactions, and ensuring top-tier client care. Schedule: This is a part-time role averaging 20 hours per week. Open availability is required, including weekday, weekend, and evening shifts.

Requirements

• 1+ years of experience in customer service, preferably in a spa, wellness, or medical setting
• Strong customer service and sales skills with a client-first attitude
• Ability to thrive in a fast-paced, multitasking environment
• Exceptional organizational and time-management skills with a high level of accuracy
• A collaborative team player with a positive attitude
• Excellent verbal, written, and interpersonal communication skills
• Detail-oriented with a commitment to providing the highest level of client care

Nice To Haves

• Familiarity with medical offices, cosmetic procedures, or skincare products is a plus
• Experience with Zenoti or similar POS systems is preferred but not required
• Social media savvy is a bonus

Responsibilities

• Deliver exceptional client care and maintain high customer service standards
• Answer and manage inbound calls, texts, emails and online appointment requests
• Coordinate appointment scheduling, rescheduling, and cancellations
• Actively promote treatments, services, products, programs, promotions, and discounts
• Provide timely, accurate responses to client inquiries, ensuring complete satisfaction
• Accurately process client transactions with efficiency
• Multitask and prioritize tasks while maintaining composure and putting clients first
• Perform opening and closing procedures for the clinic
• Assist with general administrative duties such as mailing, filing, typing, and data entry
• Maintain a professional, organized, and clean workspace and appearance
• Uphold client confidentiality in accordance with company policies
• Perform local outreach and coordinate events
• Support management with additional projects or tasks as needed

Benefits

• Kalologie offers a competitive salary with flexible schedules, generous service discounts, and ongoing training opportunities on new techniques, equipment and products.
• We promote continued growth and development through our rapidly expanding medical aesthetic clinics.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed