Medicare Sales & Retention Agent (CCA081726)

SelectQuote, Inc.

4h • Hybrid

About The Position

In this engaging hybrid role, agents combine cross-selling and retention efforts. As the only client-facing team to cross-sell products across all three divisions of SelectQuote (Senior, Life, Auto & Home), agents make outbound phone calls to newly enrolled and existing policyholders to ensure satisfaction and guide members through the utilization of plan benefits. During peak times, agents also enroll clients in Medicare insurance products and facilitate the sale of Medicare plans. The role offers high earning potential with a base pay plus commissions, with a 1st year average annual income of $50k and additional earning potential during the busy season. After the 1st year, the average total income is $65k, with top agents making close to $100k annually with unlimited commission potential. Agents are also eligible for various bonuses based on performance during training, in addition to their base pay.

Requirements

• Strong Work Ethic and Ability to Build Client Relationships
• Solutions focused Mindset
• Propensity to Advocate for Consumers and Be a Sales Team Liaison
• Ability to adjust to business needs & changes
• Flexibility with business needs - You need to be able to commit to high-volume hours during peak season
• Understand the fluidity of this role
• Technology skills - We use a proprietary CRM system that requires multiple screens and an ability to manipulate multiple systems and find critical information while maintaining a conversation with the client; efficiency with Google Suite, soft phones, and multiple screens is crucial for success
• High school diploma or GED required
• If you do not currently hold an active Life & Health or Accident & Health insurance producer license in your resident state, you will be required to obtain the necessary license prior to starting with assistance from our onboarding team
• Prolonged periods of sitting at a desk and working on a computer
• Hardwired high speed internet connection with minimum download speed of 20mbps and upload speed of 20mbps
• Work in a private workspace, free of distractions, with no other household traffic (due to HIPAA regulations)

Nice To Haves

• Recent insurance, call center, or sales experience preferred

Responsibilities

• Combine cross-selling and retention efforts
• Make outbound phone calls to newly enrolled and existing policyholders to ensure satisfaction
• Guide members through utilization of plan benefits
• Enroll clients in Medicare insurance products during peak times
• Facilitate the sale of Medicare plans during peak times
• Assist with enrolling clients in their Medicare plans as needed
• Assist our Healthcare Select team with Population Health initiatives as needed
• Perform other potential responsibilities as needed

Benefits

• Medical
• Dental
• Vision
• Voluntary short-term disability
• Company-paid long term disability
• Company-paid life insurance
• Accidental death & dismemberment (AD&D)
• 401(k) + company match
• Discretionary profit sharing
• Paid time off
• Floating holidays
• Tuition reimbursement
• Other paid leaves vary based on work location
• Bonus opportunity during training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees