Medical Transcriptionist Supervisor

PathGroup•Brentwood, TN

About The Position

Medical Transcription Supervisor directly supervises and coordinates the activities of the transcription team including QA production and procedures, obtain and maintain equipment and supplies, and supervise day to day functions. ESSENTIAL FUNCTIONS: Support PathGroup's mission, vision, goals and management decisions. Provide leadership and supervise/manage assigned department, make decisions, solve problems, develop procedures, and conduct and attend meetings. Manage employee hiring process including developing and updating job descriptions, developing performance expectations, identifying essential functions and knowledge, skills and abilities required for applicable positions and selecting and assigning staff. Responsible for new employee orientation processes, employee training and continuing education. Manage employee performance by coaching, counseling, motivating, and evaluating employees on a continual basis. Implement disciplinary action as needed and in consultation with Human Resources. Ensure effective employee relations by sustaining an ethical, non-discriminatory and safe work environment and establishing effective communication lines and methods. Identify and solve employee problems, manage conflict, and respond to grievances as needed. Monitor and maintain TAT, QA and Production. Write and edit procedures for Standard Practice, Technical or Quality Control Manuals. Monitor and maintain staff scheduling to ensure adequate coverage on and off-site. Assist with interpreting medical terminology and transcription of dictation when needed. Distribute monthly schedules to all appropriate personnel. Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data. Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.

Requirements

An Associate's degree in related field or equivalent combination of education and experience.
Five years of prior experience as a Medical Transcriptionist required.

Nice To Haves

Supervisory experience is preferred.

Responsibilities

Support PathGroup's mission, vision, goals and management decisions.
Provide leadership and supervise/manage assigned department, make decisions, solve problems, develop procedures, and conduct and attend meetings.
Manage employee hiring process including developing and updating job descriptions, developing performance expectations, identifying essential functions and knowledge, skills and abilities required for applicable positions and selecting and assigning staff.
Responsible for new employee orientation processes, employee training and continuing education.
Manage employee performance by coaching, counseling, motivating, and evaluating employees on a continual basis. Implement disciplinary action as needed and in consultation with Human Resources.
Ensure effective employee relations by sustaining an ethical, non-discriminatory and safe work environment and establishing effective communication lines and methods. Identify and solve employee problems, manage conflict, and respond to grievances as needed.
Monitor and maintain TAT, QA and Production.
Write and edit procedures for Standard Practice, Technical or Quality Control Manuals.
Monitor and maintain staff scheduling to ensure adequate coverage on and off-site.
Assist with interpreting medical terminology and transcription of dictation when needed.
Distribute monthly schedules to all appropriate personnel.
Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data.
Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.