Medical Technical Writer

Giving Home Health Care•Austin, TX

2d•$30 - $40•Hybrid

About The Position

The Technical Writer plays a critical role in translating complex medical information into precise, evidence-based narratives that guide patients through the claims and benefits process with clarity and confidence. This position is responsible for producing comprehensive medical documentation that supports successful claim determinations while aligning patient expectations with medically and legally supportable outcomes. Serving as both a subject-matter expert and patient advocate, the Technical Writer partners cross-functionally to uphold organizational excellence, ensure regulatory and documentation integrity, and drive high-quality outcomes for patients and stakeholders alike.

Requirements

Strong analytical and critical-thinking skills with attention to detail
Ability to connect clinical evidence to regulatory and eligibility requirements
Passion for patient advocacy and outcomes-driven work
Exceptional written communication skills with a high standard for accuracy and clarity
Resilience, persistence, and accountability in navigating complex cases
Bachelorâs degree in Healthcare Administration, Biology, Nursing, Epidemiology, Public Health or related field preferred.
A minimum of 2 years of experience in a healthcare setting is required, preferably in coordinating and managing patient documentation, medical writing, medical terminology, or in a healthcare administration role.
Proficiency in Microsoft Office Suite and other relevant software is required.

Nice To Haves

Familiarity with healthcare programs and benefits, particularly the Department of Energy Employees Occupational Illness Compensation (DEEOIC) program, is preferred.

Responsibilities

Develop clear, thorough, and medically accurate narratives that synthesize clinical records, diagnostic evidence, and regulatory criteria
Analyze medical documentation to identify qualifying conditions and support claim eligibility and approval
Translate complex medical and technical information into accessible, patient-centered guidance
Maintain consistency, accuracy, and compliance across all written materials
Collaborate with internal teams and external stakeholders to ensure alignment on documentation standards and case strategy
Foster patient engagement and trust through thoughtful, empathetic, and precise communication
Contribute to continuous improvement efforts by refining documentation processes and best practices
Create medical and legal documentation with accuracy and a focus on fostering positive relationships with healthcare professionals and other stakeholders.
Efficiently manage a high volume of claims on a weekly basis.
Provide continuous support by reviewing patient records and identifying additional health issues to maximize benefits.
Maintain high standards to build and sustain patient trust.
Clearly communicate to ensure that patient expectations are aligned with what is realistically achievable.
Apply technical skills to secure prompt and successful claim approvals.
Foster patient satisfaction and engagement through effective communication and consistent support.
Build and maintain strong collaborative relationships with stakeholders.

Benefits

Hybrid work environment (after introductory period)
Company holidays, floating holiday, and birthday holiday
$100 monthly cellphone reimbursement
$150 Lifestyle Reimbursement annually (may be for gym/fitness memberships, Costco/Samâs Club memberships, Amazon Prime memberships, and more)
Modern Health mental wellness platform to access personalized mental healthcare for you and your dependents
Tuition Reimbursement Program
Employee Assistance Program
Employee Appreciation Program
Company Provided Snacks & Drinks Daily in Office Kitchen
Vacation (PTO) and Sick Days
Competitive benefit plans
Company paid STD and LTD
401(k) with matching
Being a part of a growing company!
Working with incredible patients and their families!