Medical Support Assistant

Green Leaf Productions Inc • Bethesda, MD

8h • Onsite

About The Position

Medical Assistant needed to provide administrative support skills for the National Institutes of Health (NIH) Clinical Center. These services shall include greeting patients, visitors, and staff via in-person or by phone. Administrative support services include patient appointment setting, customer service, follow guidelines regarding release and transport of medical records, and other administrative skills to support NIH.

Requirements

• At least 2-year experience in health care setting
• High School diploma
• Knowledge of medical terminology
• Must have experience using electronic scheduling systems
• Real ID

Nice To Haves

• Bilingual (Spanish) is a plus!

Responsibilities

• Greeting patients, visitors, and staff.
• Answer phone calls and schedule patient appointments with electronic appointment request system called Clinical Research Information System (CRIS).
• Guide patients to the portal to view their upcoming appointments
• Print and report daily rosters to distribute to research teams
• Provide tour of patient care inpatient unit
• Ensure all rooms are stocked with all appropriate medical supplies and form
• Printing armbands for patients
• Assign phones to nurses for patient emergencies
• Multi-task between 2 or more operating systems, E-mails, and calendars

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED