Medical Student Support Coordinator (3rd and 4th Year)

Charles R. Drew University•Los Angeles, CA

1d•$64,480 - $64,896

About The Position

Charles R. Drew University is located in the Watts-Willowbrook area of South Los Angeles and was founded in 1966 in the wake of the Watts uprising. CDU was founded to address inadequate medical care in the region and to provide equitable medical education opportunities for underrepresented students. CDU is strongly invested in the local and regional community. The university leads multiple partnerships and programs to provide equitable healthcare resources in a variety of South Los Angeles neighborhoods. The Medical Student Support Coordinator provides comprehensive academic, professional, and personal support to third and fourth-year medical students during their clinical training years. This position serves as a primary resource for students navigating the transition to clinical rotations, residency applications, and career planning. The coordinator works closely with students, faculty, clinical sites, and administrative offices to ensure student success and wellbeing throughout the clinical curriculum.

Requirements

Bachelor's degree required; Master's degree in higher education, counseling, student affairs, healthcare administration, or related field strongly preferred
Minimum 2-3 years of experience in academic advising, student services, or related field in higher education
Strong interpersonal and communication skills with ability to build rapport with diverse student populations
Excellent organizational and time management abilities with attention to detail
Demonstrated problem-solving skills and ability to handle sensitive situations with discretion
Proficiency with student information systems and standard office technology
Ability to work independently and collaboratively in a fast-paced environment
Strong commitment to student success, diversity, equity, and inclusion
Knowledge of student development theory and best practices in academic advising
COVID-19 Vaccination : As a health professions institution of higher education, Charles R. Drew University of Medicine and Science seeks to protect the health and safety of the University community. As a condition of enrollment and employment, proof of the newest COVID-19 booster will be required for CDU students, faculty, and staff entry to the CDU campus.
Ability to work effectively with a diverse community.

Nice To Haves

Experience working with graduate or professional students preferred
Familiarity with medical education and clinical training environments highly desirable
Experience with residency application processes (ERAS, NRMP Match)
Understanding of LCME accreditation standards and medical school curriculum
Crisis intervention or mental health first aid training
Bilingual abilities

Responsibilities

Student Support & Advising Serve as primary point of contact for 3rd and 4th year medical students regarding academic support, career advising, and personal concerns
Provide individual advising sessions to assist students with clinical rotation planning, scheduling, and problem-solving
Monitor student progress and proactively identify students who may benefit from additional support or intervention
Coordinate support services for students experiencing academic difficulties, personal challenges, or professional development needs
Facilitate peer mentoring programs connecting senior students with their peers
Clinical Education Coordination Assist with coordination and scheduling of clinical rotations across hospital and community-based sites
Serve as liaison between students and clinical sites to address concerns, resolve conflicts, and ensure positive learning experiences
Track and manage clinical requirements, immunizations, background checks, and credentialing documentation
Coordinate visiting student rotations and away electives, including application processing and logistics
Residency & Career Support Guide students through the residency application process, including timeline management, specialty selection, and application strategy
Coordinate residency application support services, including ERAS preparation, personal statement review, and interview preparation
Organize residency information sessions, specialty panels, and career exploration events
Maintain resource library of residency program information and career planning materials
Support students participating in the Match process and provide guidance for those requiring additional career planning
Programming & Workshops Develop and implement programming specific to 3rd and 4th year student needs, including clinical skills workshops, professionalism seminars, and wellness initiatives
Coordinate orientation programs for students transitioning to clinical years
Organize graduation-related activities and ceremonies in collaboration with appropriate offices
Administrative & Collaborative Functions Maintain accurate records and documentation of student interactions, interventions, and outcomes
Collaborate with Associate/Assistant Deans, Course Directors, Student Services staff, and other campus partners
Participate in Student Affairs team meetings and institutional committees as assigned
Contribute to assessment and continuous improvement of student support services
Prepare reports and data analysis regarding student progress, support needs, and program effectiveness
Perform other related duties as assigned.