Medical Staff Coordinator

Banner Health•Phoenix, AZ

1d•Onsite

About The Position

This position serves as a vital liaison between physicians, advanced practitioners, hospital leadership, and various committees. The Medical Staff Coordinator provides support in credentialing, privileging, peer review, and compliance processes while maintaining the highest standards of confidentiality. Day-to-day tasks involve coordinating medical staff committees, managing complex credentialing databases, ensuring regulatory compliance, and serving as a trusted resource on medical staff bylaws and accreditation standards. This role requires strong judgment, discretion, and the ability to navigate sensitive situations with professionalism, providing highly skilled support under moderate supervision.

Requirements

Must possess strong knowledge of medical office administration as normally obtained through 1-2 years experience in a healthcare, paralegal, managed care or credentialing.
Requires knowledge of medical terminology and professional physician interface.
Requires experience interacting with physicians in highly sensitive situations.
Must possess strong verbal and written communication skills.
Requires astute judgment in human relations skills to interface and communicate in an articulate manner with medical staff, administrators, legal counsel and hospital personnel.
Requires the ability to work with common office software and equipment.
Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
An Arizona Criminal History Affidavit must be signed upon hire.

Nice To Haves

Two years of college education is preferred.
National Certification as a Medical Staff Services Professional is preferred.
Knowledge of medical staff computer software programs is desirable.
Additional related education and/or experience preferred.

Responsibilities

Coordinates all aspects of assigned medical staff committees including compiling agenda material, accurately documenting minutes, compiling follow-up memos and letters, researching and preparing information for chairs, and providing professional assistance to various chairmen regarding privileging, credentialing, reappointment, and medical staff rules and regulations as outlined in the medical staff bylaws.
In consultation with the director, provides administrative support for hearing committees. Serves as a resource for medical staff members regarding medical staff bylaws, rules and regulations, hospital and medical staff policies, regulatory requirements and parliamentary procedure. Assists in drafting correspondence ensuring compliance with established bylaws, rules and regulations. May coordinate GME and/or CME functions and processes.
Under direction, liaises between medical staff and administration, communicating sensitive and confidential issues including peer review. Interacts directly with a variety of internal and external customers. Uses judgment and discretion to maintain peer review protection to hospital and medical staff.
Understands and maintains an accurate, secure and updated database of physician and allied health information to query on basic demographic profiles including but not limited to staff privileges and status for other hospital departments and facilities requiring this information. Uses various internal databases to gather and analyze physician and allied health data used in the reappointment, peer review and quality improvement processes of the medical staff and board of directors.
Coordinates processing of all aspects of physician and allied health credentialing and reappointment processes within appropriate timeframes ensuring the quality of the practitioners providing patient care. Assures the completeness and accurateness of the credentialing process. Requests additional information from external medical if necessary. May obtain and log expired credentials on a monthly basis according to rules and policies. Monitors the progress of physicians through the supervision period, assisting department chairs with the appropriate procedures, forms and time limits.
Collects and compiles data for physician and allied health quality profiles to analyze practice patterns using data to determine performance. This includes working with senior staff, department chairmen, quality staff, and other hospital staff to identify sources of data and methods of presenting and analyzing data.
Manages the preparation, distribution and maintenance of the physician emergency department call schedules.
Requires high degree of confidentiality and critical decision making. Requires moderate direction and guidance. Has complex relationships with members of the administrative staff of the hospital, members of the medical and affiliated staff, medical staff officers, medical staff department chairs, section chiefs, physician and other professional applicants, attorneys, medical staff professionals at other facilities, state licensing bodies, other departmental personnel and patients. All require courtesy, tact, patience, cooperation and confidentiality.