Medical Services Supervisor

Compass Health Network•St. Peters, MO

About The Position

Lead with purpose—guide a high-performing care team while staying connected to meaningful patient care. This is a Full-time, benefit eligible position. The schedule is Monday - Friday, 8:00am-4:30pm. The Medical Services Supervisor provides day-to-day leadership and coordination of primary care clinical support services, ensuring efficient operations and high-quality patient care. This role oversees Medical Assistants, Patient Care Specialists, Medical Schedulers, and Clinic Nursing staff, while also stepping into direct patient care as needed. In partnership with Primary Care leadership, this position also leads key projects that strengthen service delivery and support positive health outcomes across the communities we serve. This is a great opportunity for someone who enjoys balancing leadership with hands-on clinical work and is passionate about building strong teams, improving processes, and supporting accessible, high-quality care in a mission-driven environment.

Requirements

Practical Nursing Certificate required
Associates/Bachelor’s degree in nursing preferred
At least two (2) years’ experience preferred
LPN with experience in supervision, care management or equivalent considered with approval from Vice President of Primary Care Operations
Working Knowledge of medical terminology, procedures, and equipment required
RN or LPN license in Missouri required

Responsibilities

Supervise and support clinical support staff, including scheduling, performance management, and professional development
Maintain smooth daily clinic operations, ensuring quality, efficiency, and excellent patient experience
Provide direct patient care as needed, including clinical support and patient education
Oversee clinical workflows such as scheduling, triage, prior authorizations, and follow-up coordination
Ensure compliance with regulatory, licensing, and accreditation standards (HRSA, NCQA, CARF, etc.)
Manage lab operations, medication storage, vaccines, and supply inventory in alignment with safety standards
Collaborate with leadership on program operations, budgeting, and process improvement initiatives
Lead and participate in quality improvement efforts, including team meetings and performance initiatives
Support recruitment, onboarding, and training of clinical support staff
Promote a culture of compassionate, culturally responsive, and patient-centered care