Medical Secretary

Dent Neurologic Group LLP•Town of Amherst, NY

9h•Onsite

About The Position

Dent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and well-being. By remaining dedicated to these values and the overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a variety of benefits: Work-Life Balance (no overnight shifts) Medical, Dental & Vision Plans Life Insurance 401(k) Retirement Plan Critical Illness, Accident, & Legal Plans Wellness Program Learning & Development Opportunities Paid Time Off Paid Holidays Free Onsite Parking at All Locations Schedule: Monday-Friday, 8:00am - 4:30pm, Amherst Location

Requirements

General office skills, including typing skills.
Strong planning, problem solving, organizational and interpersonal skills.
Working knowledge of general office equipment including fax and copy machines, multi-line phone system, and personal computers
Working proficiency with Microsoft Excel and Word programs.
Ability to address and resolve conflict in a professional manner.
Ability to maintain strict confidentiality.
Ability to be flexible
Associates Degree and 2 years related experience; or
High School Diploma/GED and 3+ years related experience in a clinical setting.

Responsibilities

Functions in knowledgeable manner in duties related to patient care
Complies with quality assurance, HIPPA, customer focus, infection control, safety and other policies set forth.
Responds appropriately to patient inquiries, providing accurate and detailed information along with referring physician’s office inquiries.
Answers all calls pertinent to assigned area, directing clinical calls to appropriate clinical personnel
Works with patient and other office personnel to coordinate care
Assures that patient films are accounted for and are returned to the patient, the file room, referring physician or radiology department from which they are received
Makes follow-up phone calls to patients as provider directs
Review and approve dictations from the providers and fax accordingly to referring physicians
Obtain prior authorization for diagnostic testing and procedures
Data entry into EMR pertaining to the patient’s office visit; entering any prescriptions, diagnostic testing and outside procedures.
Schedules follow up appointments for office visits and diagnostic testing that is to be done internally as well as externally